Brookline, MA

Hotel Jobs in Brookline, MA

3 jobs found

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Today

Overnight Houseperson / Valet Attendant

Wagner Hospitality Management / IRIS HOTEL BOSTON Brookline, MA

Brookline, MA

Today

$19 - $21/hr Full time Custodial Services Customer Service Guest Services

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Job Description

IRIS HOTEL BOSTON is looking for an Overnight Houseperson / Valet Attendant to help keep the property welcoming, safe, and spotless during overnight hours. This on-site role runs from 11pm to 7am, combining detailed overnight cleaning with valet services, including careful parking and retrieval of guest vehicles.

What you’ll do

Complete thorough hotel cleaning and floor care from 11pm-7am, including vacuuming, mopping, dusting, and polishing to maintain a spotless environment.
Perform precise janitorial and custodial work in guest rooms, public areas, back-of-house spaces, and restrooms, with efficiency and attention to detail.
Operate industrial cleaning equipment and use cleaning supplies to support performance and meet safety standards during nightly routines.
Provide courteous valet service by parking and retrieving guest vehicles with care and professionalism during overnight shifts.
Check common areas for cleanliness and safety, addressing issues immediately to support guest satisfaction.
Work with team members to ensure cleaning protocols align with health standards and hotel policies.

What you bring

Proven experience in cleaning, floor care, or custodial work in a hospitality or hotel setting.
Drivers License required, with the ability to get in and out of guest vehicles and drive safely and courteously.
Strong knowledge of janitorial procedures, industrial cleaning techniques, and safety protocols.
Excellent attention to detail and a proactive approach to maintaining cleanliness and orderliness.
Ability to operate various cleaning equipment safely and effectively.
Prior hotel experience or hospitality background helps with understanding guest service expectations.
Effective communication skills to coordinate with team members and assist guests politely.
Demonstrated ability to complete housekeeping tasks efficiently during overnight hours while maintaining quality standards.

Compensation and schedule

Pay: $19.00 - $21.00 per hour
Job type: Full-time, Part-time
Work location: In person (onsite)
Location: Brookline, MA

Benefits

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Wagner Hospitality Management supports IRIS HOTEL BOSTON with an overnight team role focused on cleaning, valet service, and consistent guest-ready standards throughout the night.

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Today

Room Attendant / Housekeeper

Wagner Hospitality Management / IRIS HOTEL BOSTON Brookline, MA

Brookline, MA

Today

$19 - $22/hr Full time Custodial Services Guest Services Hospitality

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Job Description

Wagner Hospitality Management / IRIS HOTEL BOSTON is seeking a dependable Room Attendant / Housekeeper to help keep guest spaces clean, comfortable, and ready for every stay. This onsite role in Brookline, MA offers an hourly rate of $19.00 to $22.00 and flexible scheduling, along with benefits that support your health and time away from work.

What you’ll enjoy

Health, dental, and vision insurance
Paid time off
Employee discount
Flexible schedule
Full-time or part-time opportunities

Work location: In person (onsite). Ability to commute: Brookline, MA 02446 (required). Relocation: Brookline, MA 02446 (required) prior to starting work.

Responsibilities

Clean and sanitize guest rooms, bathrooms, and common areas in line with established standards
Change linens and make beds
Vacuum carpets and sweep floors
Dust furniture and fixtures
Replenish supplies such as toiletries and towels
Empty trash containers and dispose of waste properly
Report maintenance issues or safety hazards to the appropriate personnel
Follow all health and safety regulations

Requirements

Previous experience in hotel or hospitality housekeeping preferred
Ability to work independently with minimal supervision
Strong attention to detail and organizational skills

Additional experience is a plus, including knowledge of floor care techniques and industrial cleaning equipment, and familiarity with custodial procedures.

Pay: $19.00 - $22.00 per hour

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6d ago

Front Office Manager

Wagner Hospitality Management / IRIS HOTEL BOSTON Brookline, MA

Brookline, MA

6d ago

$55k - $62k/yr Full time Manager Accounting Administrative Support

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Job Description

The Front Office Manager is responsible for leading daily front desk operations and strengthening the guest experience. This onsite, full-time role oversees check-in and check-out flow, supports service standards, and coordinates with hotel departments to keep operations running smoothly.

Key Responsibilities

Supervise front desk staff to deliver guest service with professionalism and warmth.
Manage check-in and check-out procedures efficiently, ensuring accuracy and compliance with hotel policies.
Oversee night audit processes, including account reconciliation and preparation of daily financial reports.
Address guest inquiries, complaints, and special requests promptly to support maximum satisfaction.
Maintain effective phone etiquette while managing multi-line phone systems to assist guests and coordinate services.
Coordinate with housekeeping, maintenance, and other departments to respond to guest needs efficiently.
Support front desk team development through training focused on hospitality management, customer service, and hotel procedures.

Required Qualifications

Minimum 3–5 years of hospitality experience required.
Previous experience as a Front Office Manager strongly preferred.
Experience with a Marriott brand (full-service preferred) highly desirable.
Strong knowledge of hotel front office operations and guest service standards.
Experience working with Property Management Systems (PMS).
Proven leadership skills, including the ability to motivate and develop a team.
Excellent communication, problem-solving, and organizational abilities.
Ability to remain calm and professional in a fast-paced hospitality environment.
Strong attention to detail and commitment to service excellence.

Technology

Property Management Systems (PMS)

Schedule and Work Environment

Full-time role with flexible scheduling based on operational needs, including days, evenings, overnights, weekends, and holidays.
Guest-facing position with time spent on the floor supporting team members and interacting with guests.

Compensation

USD 55,000 - 62,000 per year

Benefits

401(k)
Dental insurance
Employee discount
Flexible spending account
Health insurance
Paid time off

Work Location

Brookline, MA (onsite), in person.

Role Fit

This position suits a hands-on hospitality leader who leads by example, supports guest-focused service, and understands the operational standards of established hotel brands. The role also emphasizes pride in developing team members while delivering an exceptional guest experience every day.

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Hotel Jobs in Brookline, MA

Overnight Houseperson / Valet Attendant

Room Attendant / Housekeeper

Front Office Manager

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