Hotel Jobs in Chatham, MA

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Reservations Agent

Pyramid Hotel Group Chatham, MA

Chatham, MA

Today

$20 - $20/hr Full time Administrative Support Customer Service Front Desk

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Job Description

At Chatham Bars Inn, part of Pyramid Global Hospitality, the Reservations Agent helps guests plan memorable stays from the moment they reach out. This onsite role in Chatham, MA centers on delivering accurate information about rates, room types, and availability, while partnering with the Reservations Manager to ensure a seamless and welcoming guest experience from inquiry through arrival.

Responsibilities

Answer telephone inquiries and greet potential guests in a friendly, professional manner
Provide accurate property information on room rates, room types, and availability
Maintain strong organizational and computer skills to support daily operations
Assist the Reservations Manager as needed
Foster positive guest interactions that enhance anticipation for the upcoming visit
Be knowledgeable about room packages, resort promotions, and events occurring during the stay

Requirements

Reservations experience, hotel or resort preferred
Experience in sales preferred
Superior customer service skills
Ability to multi-task effectively
Strong attention to detail and organizational abilities
Excellent computer skills
Clear and concise written and verbal communication skills
Must be able to sit for long periods
Flexibility with weekly schedules, including weekends and holidays

Compensation

USD 20.00 per hour

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