Hotel Jobs in Cottonwood, AZ

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Overnight Front Desk Agent

The Tavern Hotel Cottonwood, AZ

Cottonwood, AZ

Today

$19+/hr Part time Administrative Support Customer Service Front Desk

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Job Description

Overnight Front Desk Agent position at The Tavern Hotel in Cottonwood, AZ (onsite), serving as the first point of contact for guests during overnight hours.

Responsibilities

Welcome guests in a friendly and professional manner
Complete hotel check-ins and check-outs using the hotel reservation system
Share details on hotel amenities and services, plus local attractions
Answer incoming phone calls and respond to guest inquiries
Support guests with special requests and accommodations
Address guest complaints or concerns with empathy and professionalism
Keep the front desk area clean, organized, and ready for arrivals
Coordinate with other hotel staff to help ensure guest satisfaction

Requirements

Previous experience in a hotel or hospitality setting preferred
Bilingual or multilingual skills a plus
Familiarity with phone systems and basic computer skills
Strong customer service and communication skills
Ability to manage difficult situations with patience and professionalism
Knowledge of night audit procedures advantage

Pay

From $19.00 per hour

Job Type

Part time

Work Location

In person

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