Hotel Jobs in Northbrook, IL

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Executive Housekeeper/Mgmt

Hotel Equities Northbrook, IL

Northbrook, IL

Today

$70k - $80k/yr Full time Hospitality Hotel Hotel Operations

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Job Description

The Executive Housekeeper/Mgmt role with Hotel Equities, onsite at the Sheraton Northbrook Hotel in Northbrook, Illinois, oversees the housekeeping team to maintain clean, well-appointed guest rooms and to coordinate with other hotel departments in support of service and brand standards.

Responsibilities

Supervise room attendants to ensure prompt, efficient cleaning of guest rooms.
Verify daily progress by reviewing attendants' worksheets and updating the front desk.
Manage short notice room-change requests and ensure timely completion.
Inspect check-out and stay-over rooms after cleaning to ensure adherence to standards.
Maintain daily records of checkouts and stay-overs; submit to housekeeping each day.
Conduct inspections to monitor room quality and document findings.
Prepare maintenance work orders for furniture and fixture repairs or replacements.
Follow up to ensure maintenance orders are completed.
Monitor room status and communicate changes to room cleaners.
Inspect VIP rooms and early morning make-up rooms as required.
Prioritize cleaning based on guest requests, including VIP and checkout rooms.
Check floor linen closets daily for cleanliness, supplies, and linen levels.
Ensure carts are stored properly and vacuums are emptied at day end.
Assist in quarterly linen inventory and keep linen chutes securely locked.
Coordinate housekeeping activities with front desk, engineering, banquet, and room services.
Provide courteous, efficient service while upholding company standards.
Assist in training and guiding new department associates.
Ensure compliance with housekeeping quality standards, policies and procedures.
Collaborate with other departments to improve communication and guest satisfaction.
Assist in maintaining an optimal room inventory to support revenue and guest expectations.

Requirements

High School diploma or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt brand processes and standards.
Most tasks are performed indoors in a climate-controlled environment.
Walking and standing for the majority of the workday; duration varies by task.
Must be able to walk and direct staff for extended periods.
Ability to reach other hotel departments in a timely manner.
Lift up to 15 pounds on a regular basis.
Push and pull carts and equipment weighing up to 250 pounds on occasion.
Ability to work in limited spaces; bend, stoop, squat and stretch as needed.
Requires grasping, writing, standing, walking, repetitive motions, bending, climbing, and adequate vision.
Continuous talking and listening to communicate with guests, supervisors and staff.
Vision and depth perception; manual dexterity to operate required equipment.

Benefits

Salary: USD 70,000 – 80,000 per year.
Health, dental and vision insurance; short-term and long-term disability; supplemental life insurance; flexible savings account.
401(k) plan with up to 5% company match.
Vacation time: 80 hours in the first three years of service.
Sick time: 1 hour accrued per 30 hours worked.
Paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day.
Career growth opportunities and manager training program.
Reduced room rates across the portfolio.
Third party perks such as movie tickets and attractions.
Access to our Talent team to support career goals.

Other

Passion for people and service.
Strong communication skills for interactions with guests and colleagues.
Reading and writing abilities for paperwork and information updates.
Basic math skills for handling cash or credit.
Problem-solving, motivation, and training abilities.
Flexible schedule availability, including nights, weekends and holidays.

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