Hotel Jobs in Saint Michaels, MD

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3d ago

Gift Shop Attendant

Pyramid Global Hospitality Saint Michaels, MD

Saint Michaels, MD

3d ago

$16 - $16/hr Full time Hospitality Hotel Hotel Operations

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Job Description

As a Gift Shop Attendant at Inn at Perry Cabin, a property within Pyramid Global Hospitality, you will contribute to a welcoming shopping experience for guests in Saint Michaels, Maryland. This onsite role blends strong product knowledge with attentive service to drive retail revenue, operate the point of sale, and maintain a clean, inviting gift shop that enhances the guest journey. Compensation for this position is USD 16 per hour.

Responsibilities

Maintain a great relationship with all guests and members of the team
Maintain a detailed knowledge of the hotel/resort and all events, amenities and directions to assist guests
Assist in creating unique and creative retail displays
Be a master of the POS system
Be highly organized with a strong understanding of where products can be found in the store
Maintain a cash bank
Be willing to jump in where needed to assist in delivering top service levels
Responsible for the knowledge of any promotions or special items in stock
Responsible for maintaining stock all shelves are stocked and items needing ordered
Responsible for keeping area clean
Ascertains guest satisfaction; in the event of dissatisfaction, is a creative problem solver
Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management
Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability

Requirements

Someone with an engaging and welcoming personality
Someone with a strong attention to detail
Someone who can work under pressure in a fast-paced environment
Someone with a passion for creating an exceptional experience for all guests
Someone with excellent communication skills
Someone who can frequent bend, push/pull, and lifting/carrying of up to 30 lbs. and occasional lifting/carrying of up to 50 lbs.

Technologies

POS system

Benefits

Medical insurance with employer contribution
Vision insurance
Dental insurance
Life insurance
Pet insurance
Accident insurance options
401(k) program with an employer match and immediate full vesting
Paid time off
Exclusive discounts across our portfolio of hotels

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