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Pyramid Global Hospitality

Gift Shop Attendant

Pyramid Global Hospitality
Saint Michaels, MD $16 - $16/hr Full time Posted 10d ago
Hospitality Hotel Hotel Operations Inventory Management Merchandising Point Of Sale Retail Operations Shop Floor Store Operations
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Job Description

As a Gift Shop Attendant at Inn at Perry Cabin, a property within Pyramid Global Hospitality, you will contribute to a welcoming shopping experience for guests in Saint Michaels, Maryland. This onsite role blends strong product knowledge with attentive service to drive retail revenue, operate the point of sale, and maintain a clean, inviting gift shop that enhances the guest journey. Compensation for this position is USD 16 per hour.

Responsibilities

  • Maintain a great relationship with all guests and members of the team
  • Maintain a detailed knowledge of the hotel/resort and all events, amenities and directions to assist guests
  • Assist in creating unique and creative retail displays
  • Be a master of the POS system
  • Be highly organized with a strong understanding of where products can be found in the store
  • Maintain a cash bank
  • Be willing to jump in where needed to assist in delivering top service levels
  • Responsible for the knowledge of any promotions or special items in stock
  • Responsible for maintaining stock all shelves are stocked and items needing ordered
  • Responsible for keeping area clean
  • Ascertains guest satisfaction; in the event of dissatisfaction, is a creative problem solver
  • Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management
  • Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability

Requirements

  • Someone with an engaging and welcoming personality
  • Someone with a strong attention to detail
  • Someone who can work under pressure in a fast-paced environment
  • Someone with a passion for creating an exceptional experience for all guests
  • Someone with excellent communication skills
  • Someone who can frequent bend, push/pull, and lifting/carrying of up to 30 lbs. and occasional lifting/carrying of up to 50 lbs.

Technologies

  • POS system

Benefits

  • Medical insurance with employer contribution
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Pet insurance
  • Accident insurance options
  • 401(k) program with an employer match and immediate full vesting
  • Paid time off
  • Exclusive discounts across our portfolio of hotels

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