Retail Operations

Retail Operations Hotel Jobs

3 jobs found

Today

Bartender

Hotel Hale Hot Springs National Park, AR

Hot Springs National Park, AR

Today

$15+/hr Full time Bartender Business Systems Cashiering

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Job Description

Benefits and culture

Join Hotel Hale for an onsite Bartender role in Hot Springs National Park, AR, where a fast paced, guest‑focused environment meets opportunities for growth. You will craft beverages, support bar operations, and contribute to menu ideas while enjoying structured onboarding and team support. The position offers competitive compensation and practical perks to help you thrive behind the bar.

Employee discount
Paid training

Job overview

We are seeking a Bartender who brings enthusiasm for mixology and a commitment to warm guest service. In this hands on role, you will prepare a diverse array of drinks—from timeless cocktails to contemporary creations—while ensuring guests feel welcomed and valued. Your beverage expertise, combined with the ability to manage multiple tasks efficiently, will contribute to a lively atmosphere that encourages guest return.

Responsibilities

Prepare and serve a wide range of beverages, including cocktails, wine, craft beers, and non alcoholic options, following established recipes and presentation standards.
Engage guests in a friendly, energetic manner to enhance their experience and support beverage sales.
Operate the Aloha POS system to process orders accurately and handle cash transactions with precision.
Keep the bar area clean and organized in alignment with food safety and sanitation guidelines.
Develop new drink ideas and contribute to the bar menu, staying current with mixology trends and spirits knowledge.
Monitor inventory levels for alcohol, mixers, garnishes, and bar supplies; communicate restocking needs promptly.
Collaborate with restaurant staff to ensure seamless service during busy periods and events such as banquets or catering functions.
Adhere to responsible alcohol service policies by checking IDs and recognizing signs of intoxication to ensure guest safety.

Requirements

Proven experience as a bartender in a fast paced restaurant or hospitality setting, preferably with fine dining or upscale bar experience.
Strong knowledge of spirits, wines, craft beers, cocktail recipes, and beverage presentation techniques.
Familiarity with POS systems, including Aloha POS and Micros POS, for smooth transaction processing.
Excellent time management to handle multiple orders during peak hours without compromising quality.
Previous food service experience such as food handling, serving, cashiering, or banquet service is highly desirable.
Ability to develop new drink recipes and stay updated on industry trends like mixology innovations and brewing techniques.
Exceptional customer service skills and a positive demeanor that fosters guest loyalty.
Strong basic math skills for cash handling, inventory management, and knowledge of food safety standards.

Technologies

Aloha POS
Micros POS

Work location

Location: Hot Springs National Park, AR (onsite). This is an in person role at Hotel Hale.

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4d ago

Retail Gift Shop Supervisor

Maui Coast Hotel Kīhei, HI

Kīhei, HI

4d ago

$31 - $33/hr Full time Administrative Support Customer Service Merchandising

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Job Description

The Maui Coast Hotel in Kihei, HI onsite seeks a Retail Gift Shop Supervisor to manage sourcing, purchasing, store operations, inventory control, merchandising, guest service, and compliance for the on-site shop, with compensation of $31-$33 per hour.

Responsibilities

Source, evaluate, and select suppliers; negotiate terms and pricing.
Create and process purchase orders; track deliveries to ensure timely receipt of merchandise and supplies.
Monitor inventory levels and communicate replenishment needs to management.
Support counts, stock organization, and inventory accuracy initiatives.
Assist with receiving, unpacking, labeling, and distributing merchandise as needed.
Maintain accurate records of inventory movement, deliveries, and stock levels.
Promptly communicate vendor, product, or delivery concerns to management.
Support merchandising standards, product presentation, signage, and overall visual appeal.
Ensure the sales floor is fully stocked, organized, and guest-ready at all times.
Assist with implementing promotional displays and seasonal merchandising changes.
Maintain stockroom organization and cleanliness.
Provide operational support during busy periods, including cashiering, stocking, and guest assistance.
Assist with scheduling support, shift coverage coordination, and daily operational needs as directed.
Deliver exceptional guest service by greeting and assisting guests in a friendly, professional, timely manner.
Respond to guest concerns and escalate issues to management when appropriate.
Support team members in achieving sales and customer service goals.
Promote a positive and collaborative team environment.
Provide guidance and day-to-day support to retail associates during assigned shifts.
Communicate guest feedback, operational concerns, and product issues to management.
Follow and help enforce company policies, procedures, and safety standards.
Support Loss Prevention efforts and report safety, security, or maintenance concerns promptly.
Ensure work areas remain clean, organized, and safe for guests and team members.
Maintain compliance with all health, safety, and liquor regulations.
Perform other duties and responsibilities as assigned.

Requirements

Education: High school diploma or equivalent.
Strong organizational and time-management skills with the ability to prioritize tasks in a fast-paced environment.
Excellent guest service and interpersonal communication skills.
Ability to work professionally and effectively with team members and guests.
Basic computer proficiency, including Microsoft Word and Excel.
Ability to multitask and adapt to changing operational needs.
Strong attention to detail and problem-solving skills.
Dependable, self-motivated, and team oriented.
Ability to remain calm and professional in high-pressure situations.
State of Hawaiʻi liquor license/card required.
CPR/First Aid certification preferred or willingness to obtain.

Technologies

POS system
Microsoft Word
Microsoft Excel

Benefits

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

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10d ago

Gift Shop Attendant

Pyramid Global Hospitality Saint Michaels, MD

Saint Michaels, MD

10d ago

$16 - $16/hr Full time Hospitality Hotel Hotel Operations

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Job Description

As a Gift Shop Attendant at Inn at Perry Cabin, a property within Pyramid Global Hospitality, you will contribute to a welcoming shopping experience for guests in Saint Michaels, Maryland. This onsite role blends strong product knowledge with attentive service to drive retail revenue, operate the point of sale, and maintain a clean, inviting gift shop that enhances the guest journey. Compensation for this position is USD 16 per hour.

Responsibilities

Maintain a great relationship with all guests and members of the team
Maintain a detailed knowledge of the hotel/resort and all events, amenities and directions to assist guests
Assist in creating unique and creative retail displays
Be a master of the POS system
Be highly organized with a strong understanding of where products can be found in the store
Maintain a cash bank
Be willing to jump in where needed to assist in delivering top service levels
Responsible for the knowledge of any promotions or special items in stock
Responsible for maintaining stock all shelves are stocked and items needing ordered
Responsible for keeping area clean
Ascertains guest satisfaction; in the event of dissatisfaction, is a creative problem solver
Complies with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management
Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability

Requirements

Someone with an engaging and welcoming personality
Someone with a strong attention to detail
Someone who can work under pressure in a fast-paced environment
Someone with a passion for creating an exceptional experience for all guests
Someone with excellent communication skills
Someone who can frequent bend, push/pull, and lifting/carrying of up to 30 lbs. and occasional lifting/carrying of up to 50 lbs.

Technologies

POS system

Benefits

Medical insurance with employer contribution
Vision insurance
Dental insurance
Life insurance
Pet insurance
Accident insurance options
401(k) program with an employer match and immediate full vesting
Paid time off
Exclusive discounts across our portfolio of hotels

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Retail Operations Hotel Jobs

Bartender

Retail Gift Shop Supervisor

Gift Shop Attendant

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