San Clemente, CA

Hotel Jobs in San Clemente, CA

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Today

Room Attendant

The Volare Hotel San Clemente San Clemente, CA

San Clemente, CA

Today

$16 - $16/hr Full time Guest Services Hospitality Hotel Operations

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Job Description

The Volare Hotel San Clemente is hiring an experienced Room Attendant onsite in San Clemente, CA. This role supports a smooth guest experience by keeping rooms and suites clean, stocked, and ready, while handling guest requests with professionalism. The position offers an hourly rate of USD 16 and includes medical, dental, vision, life insurance.

Responsibilities

Check the housekeeping cart for supplies and restock as needed.
Greet guests immediately with a friendly and sincere acknowledgment.
Strip dirty linens and towels and remove used amenities from rooms and suites.
Clean rooms and suites as assigned, including making beds, cleaning bathrooms, dusting, vacuuming, and washing windows and tracks.
Report rooms as clean and available.
Report maintenance deficiencies to help keep rooms in compliance with hotel standards.
Replenish linen and guest amenities.
Clean balconies, if applicable.
Respond to special guest requests, such as providing extra amenities or accommodating service time requests.

Requirements

High school degree or equivalent.
At least 1 year of housekeeping experience (ideal range: 1 to 2 years).
Preference for prior experience working in a hotel or resort.
Pleasant demeanor.
Ability to work in a fast-paced environment.
Can handle stressful situations calmly and professionally.
Ability to communicate clearly and effectively with guests using a positive, clear speaking voice.
Willingness and availability to work weekdays, weekends, and holidays.

Benefits

Dental insurance
Health insurance
Life insurance
Vision insurance

Note: This brief job description does not state or imply that these are the only duties to be performed. Employees may be required to follow other job-related instructions and perform other duties requested by authorized persons. Listed requirements reflect minimum levels of knowledge, skills, or abilities.

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Today

Seasonal Full-Time Front Desk Agent

The Volare Hotel San Clemente San Clemente, CA

San Clemente, CA

Today

$16 - $16/hr Full time Customer Service Front Desk Guest Relations

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Job Description

This Seasonal Full-Time Front Desk Agent position supports the Volare Hotel San Clemente/Volare San Clemente Front Office team in delivering consistent, professional guest service onsite in San Clemente, CA.

Role Overview

The Front Desk Agent performs check-in and check-out, handles guest requests and concerns, answers phones, and maintains accurate front office documentation. This role also supports day-to-day coordination with internal departments, stays current on property amenities and events, and posts charges to guest folios as needed.

Key Responsibilities

Check guests in and out efficiently, courteously, and professionally.
Record and manage special requests, ensuring they are fulfilled appropriately.
Coordinate with all departments regarding in-house VIPs and any special requests or needs.
Promote and sell special hotel programs, special rate packages, and upgrades when appropriate.
Maintain professional interactions with hotel associates and assist other departments with necessary information.
Answer the telephone professionally and assist guests with questions, directions, and related needs.
Handle guest complaints and compliments in a professional, courteous manner.
Listen to guest inquiries and respond using a positive, clear speaking voice.
Maintain an up-to-date working knowledge of property amenities and special events.
Post charges correctly to guest folios as necessary.
Respond to guest needs promptly.

Minimum Qualifications

High school degree or equivalent.
At least 1 to 2 years of Front Desk, Guest Services, or Customer Service experience, preferably in a hotel or resort.
Pleasant demeanor and ability to work in a fast-paced environment.
Strong computer skills, including operational knowledge of Microsoft Office Suite.
Positive, upbeat approach focused on total guest satisfaction.
Ability to handle stressful situations calmly and professionally.
Clear, direct communication with guests using a positive, clear speaking voice.
Availability to work weekdays, weekends, and holidays.
Willingness to work a flexible schedule, including A.M. and P.M. shifts.
Ability to work independently, with awareness that operations run seven days a week, 24 hours a day.

Pay and Location

Location: San Clemente, CA (onsite)
Compensation: USD 16 - 16 per hour
Role Type: Seasonal Full-Time

Additional Job Information

This job description does not limit duties to those listed above. Employees may be required to follow other job-related instructions and perform additional duties requested by authorized personnel. The listed requirements represent minimum levels of knowledge, skills, or abilities for this role.

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Hotel Jobs in San Clemente, CA

Room Attendant

Seasonal Full-Time Front Desk Agent

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