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Housekeeping Assistant Manager

The Colony Hotel Kennebunkport, ME

Kennebunkport, ME

Today

$22 - $24/hr Full time Manager Assistant Manager Hospitality

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Job Description

Supervise and coordinate daily housekeeping operations, support guest room readiness, and step in for the Executive Housekeeper as needed at The Colony Hotel.

Responsibilities

Directly supervise and coordinate daily housekeeping activities in the absence of the Executive Housekeeper, including oversight of room attendants, laundry attendants, housemen, and public area associates
Perform daily inspections of guest rooms, public spaces, back-of-house areas, and all housekeeping zones; complete inspection sheets accurately and thoroughly
Identify and report guest room physical condition deficiencies to the General Manager, Executive Housekeeper, or Maintenance Supervisor as appropriate; follow up to support room readiness
Assist the Executive Housekeeper with the weekly housekeeping schedule to meet hotel and guest needs while managing labor aligned with financial objectives
Support daily room assignments and special project assignments for housekeeping staff
Communicate room status changes clearly and promptly to the Front Desk and relevant departments throughout each shift
Interview applicants, orient new hires, and provide ongoing training for housekeeping associates to improve job knowledge, skill level, and performance standards
Coach and counsel associates to encourage positive behaviors, correct performance issues, and support continued growth
Promote teamwork and positive associate morale across the department
Assist with cleaning guest rooms as needed based on business volume and timing requirements
Help maintain clean, orderly storerooms and properly stocked housekeeping carts alongside housekeepers and housemen
Ensure consistent laundry room procedures and sanitation standards; perform laundry duties as required based on business volume
Inspect housekeeping staff grooming and attire; address any deficiencies professionally and promptly
Interpret and enforce company policies and procedures, ensuring compliance with safety programs, the Associate Handbook, and local house policies
Participate in monthly department meetings to review new procedures, share updates, and solicit team input
Support the Executive Housekeeper and Front Office team in maintaining the lost-and-found program per established procedures
Maintain energy management programs and inspect adherence as it relates to the housekeeping department
Perform Manager on Duty responsibilities as assigned, acting as the senior leader on property during those times and using sound judgment
Follow safety and security procedures; immediately report accidents, injuries, and unsafe working conditions to the appropriate manager or HR
Communicate effectively with other departments and managers using clear, professional verbal and written communication
Maintain confidentiality of proprietary information and protect company assets at all times
Complete other duties assigned by the Executive Housekeeper or General Manager

Requirements

Confident, people-first leadership style that builds respect through consistency, fairness, and genuine investment in team members
Strong operational instincts to inspect, identify issues, and make decisions in real time in a fast-moving hotel environment
Ability to coach and hold standards with clear, direct feedback and follow-through
Excellent written and verbal communication skills across all organizational levels, from frontline associates to hotel leadership
Strong organizational skills and ability to manage multiple priorities during a busy shift
Calm, decisive presence when serving as Manager on Duty
Commitment to guest satisfaction and understanding that housekeeping decisions impact the guest experience
Flexible schedule availability including varying days, shifts, weekends, and holidays without exception
Bilingual English and Spanish is strongly preferred
2 or 4 year degree in business, hospitality management, or a related field preferred; equivalent experience considered
Minimum 1 year of previous supervisory experience in housekeeping or a related hospitality environment, or demonstrated leadership ability in a comparable role
Ability to function in a Manager on Duty capacity as necessary
Ability to perform all physical requirements of the role with or without reasonable accommodation
Working knowledge of housekeeping operations, sanitation standards, and health and safety compliance
Proficiency with basic computer tools for scheduling, communication, and reporting

Technologies

Basic computer tools for scheduling, communication, and reporting

Benefits

401(k)
401(k) 5% Match
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Opportunities for advancement
Paid time off
Paid training
Parental leave
Pet insurance
Relocation assistance
Tuition reimbursement
Vision insurance

Physical Requirements

Highly active, physical role requiring standing for up to 8 consecutive hours and moving throughout the property for the full duration of each shift
Comfort with bending, twisting, lifting, squatting, reaching overhead and below the knee, and climbing ladders and stairs to complete thorough inspections and operational support
Ability to move, lift, carry, push, and pull objects up to 30 lbs
Inspection duties include bending, reaching, and twisting to examine tubs, toilets, showers, under beds, under and behind furniture, under sinks, and all other areas of a guest room or public space
May require moving some furniture such as chairs, tables, and mattresses
All physical requirements can be performed with or without reasonable accommodation

Pay

$22.50 - $24.00 per hour

Work Location

In person
Kennebunkport, ME (onsite)

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