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Slot Shift Supervisor

Lakeside Hotel Casino Osceola, IA

Osceola, IA

Today

Full time Casino Operations Management Operations Management

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Job Description

Lakeside Hotel Casino in Osceola, IA is seeking a Slot Shift Supervisor to oversee Slot Attendants on the assigned shift, ensuring high levels of customer service and efficient slot operation in accordance with IRGC policies and SOPs.

Responsibilities

Assist the Slot Department Supervisor to maintain an efficient slot operation during the assigned shift.
Monitor employee activity and report findings to the Slot Department Supervisor as required.
Help train all new shift personnel to ensure they have the knowledge to perform duties competently.
Observe Slot Department activities to identify irregularities.
Verify that slot machines are operating correctly and that play is conducted legitimately.
Support staff with breaks to ensure adequate coverage and prompt guest service.
Track machine payouts to confirm guests receive appropriate amounts.
Serve as a signatory for jackpots per Standard Operating Procedures (SOP).
Know and enforce policies protecting money, parts, equipment, and required documentation.
Use clear communication to provide consistent, accurate, and timely information across shifts.
Model professional behavior and appearance and ensure adherence to Slot Department standards, rules, and regulations.
Deliver exceptional guest service and maintain professional communication at all times.
Participate in other projects as assigned.
Enforce department uniform, appearance, and grooming standards.
Attend all required company training sessions.
Comply with Gaming Commission Rules and Regulations and all applicable local, state, and federal guidelines.
Maintain eligibility for and hold a valid gaming license.
Follow safety protocols and meet company attendance requirements.
May work days, nights, weekends, and holidays as needed.
Delegate tasks to ensure all shift functions are completed in a timely and efficient manner.
Must be at least 18 years old to work on the gaming floor.
Perform other related duties as assigned.

Requirements

High school diploma or equivalent is required.
Ability to obtain and maintain an Iowa Racing and Gaming Commission License.
Must be approved for and maintain a valid gaming license.
Proficient in English communication.
Basic arithmetic skills including addition, subtraction, multiplication, and division across common units of measure.
Basic computer literacy.
All employees must be familiar with company policies and procedures, including fire and safety regulations.
Must be 18 years of age or older to work on the gaming floor.

Supervisory Responsibilities

Direct supervision of Lead Slot Attendants and Slot Attendants.

Qualifications

Successful performance requires the ability to execute each essential duty satisfactorily.
All employees must understand and follow company policies and procedures, including fire and safety rules.

Education and/or Experience

High school diploma or equivalent is required.
At least one year of leadership experience in slot operations is preferred.

Certificates, Licenses, Registrations

Must obtain and maintain an Iowa Racing and Gaming Commission License.

Skills

Effective English communication.
Basic math skills across whole numbers, fractions, and decimals.
Basic computer literacy.

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6d ago

Bartender- The Rail

Pyramid Hotel Group College Station, TX

College Station, TX

6d ago

$12+/hr Full time Bartender Food and Beverage Hospitality

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Job Description

Within Pyramid Hotel Group, the Brazos PTK restaurant in College Station, Texas is expanding its beverage program with a brand-new on-site bar. The Head Bartender will lead the bartending team, craft distinctive cocktails, and elevate the guest experience in an upscale setting. The position is onsite in College Station with an hourly rate of $12.

Responsibilities

Assist with weekly beverage orders and stock replenishment.
Help redesign and enhance the beverage menus.
Lead training for all new bartenders.
Support leadership in enforcing procedures and standards across the team.
Maintain expertise on standard cocktails and the lounge bar's liquor and wine selections.
Plan and maintain bar inventory par levels and place daily orders to keep stock current.
Handle cash and bank procedures in line with Accounting Department guidelines.
Conduct accurate bar inventories as required by leadership.
Apply suggestive selling techniques during service.
Keep all bar-related work areas clean and organized.
Maintain a crisp, professional image and uniform.

Requirements

High school diploma or equivalent.
Two to three years of bartending experience.
Craft cocktail experience preferred.
Extensive knowledge of liquor, beer, wine, and mixology.
Excellent customer service skills in an upscale hospitality environment.
Pleasant and helpful demeanor.

Benefits

401(k) plan with company match and immediate vesting after 90 days of service.
Access to wellness platforms such as SupportLinc and Ramsey SmartDollar for you and household members.
Extensive training programs for hospitality and other skill sets.
Pet insurance discounts.
Discounts at hundreds of Pyramid Global properties nationwide.
Medical, dental, vision, and other supplemental benefits, including identity theft protection, legal assistance, and life insurance.
Tuition or education reimbursement eligibility after 12 months of service.

Culture & Character

Positivity: We start each day with a positive mindset and foster an environment others want to be part of.
Respect: We value others and show consideration for their desires, privacy, differences, and beliefs, extending respect to guests and colleagues alike.
Integrity: We act with moral and ethical principles, doing the right thing even when no one is watching.
Dedication: We are committed to being the difference and uphold high standards of integrity in all we do.
Excellence: We strive to make today better than yesterday.

Job Description

We are seeking a dynamic Head Bartender to lead the Brazos PTK restaurant's bartending team as it expands to include a brand-new in-restaurant bar. The role requires expertise in crafting unique cocktails and beverages and delivering a superior guest experience. From providing pre-dinner drinks to cultivating a welcoming atmosphere in the upscale bar space, the Head Bartender will play a central role in elevating the dining experience.

Schedule

Full-time: 30-40 hours per week, with days and weekend shifts varying based on forecasted business levels.

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Slot Shift Supervisor

Bartender- The Rail

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