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2 jobs found

1d ago

Guest Services Manager - Valet Services

Renaissance Honolulu Hotel & Spa Honolulu, HI

Honolulu, HI

1d ago

$75k+/yr Full time Manager Bell Attendant Doorman

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Job Description

Lead onsite guest arrival and departure experiences by managing valet, door, and bell service operations at Renaissance Honolulu Hotel & Spa.

Responsibilities

Supervise Guest Services operations, including valet, door, and bell attendant services
Recruit, train, coach, and develop team members within Guest Services
Maintain consistently high hospitality standards to support guest satisfaction
Manage staffing schedules and labor coverage across all shifts
Monitor operational flow for guest arrivals and departures, including vehicle management
Handle guest concerns promptly and professionally
Ensure compliance with safety, service, and company standards
Oversee tip pool administration and complete operational reporting
Coordinate with hotel and restaurant leadership to support the overall guest experience

Requirements

3–5 years of experience in hospitality, guest services, valet operations, or hotel operations
Excellent guest service and communication skills
Ability to work both indoors and outdoors in varying weather conditions
Valid driver’s license; clean driving record preferred
Ability to stand, walk, and lift luggage up to 50 lbs, staying active for extended periods
Flexible availability, including weekends, holidays, and overnight shifts as needed
Professional appearance and positive attitude
Ability to work effectively in a fast-paced team environment

Compensation

USD 75,000 per year

Benefits

Highly competitive wages: $75.000.00 annually
Exceptional benefit plan for eligible associates and family members
401K matching program for eligible associates
Flexible scheduling to support personal priorities
Discounts with Crescent managed properties in North America for you and your family members
Hotel room discounts at Marriott brand properties worldwide

Location: Honolulu, HI (onsite)

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7d ago

Bellmen/Valet

Warwick Hotel Denver, CO

Denver, CO

7d ago

$19 - $19/hr Full time Bellmen Guest Relations Guest Services

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Job Description

The Warwick Hotel in Denver, CO is seeking a Valet/Bellman to deliver a courteous first impression and support smooth arrivals and departures. This onsite role focuses on valet duties, luggage assistance, and sharing helpful information with guests, while coordinating with the front desk and housekeeping teams.

Key Responsibilities

Greet guests promptly and courteously upon arrival and departure.
Assist guests with loading and unloading luggage to and from vehicles and guest rooms.
Provide information about hotel services, facilities, and local points of interest.
Coordinate with front desk and housekeeping to support timely room readiness and guest requests.
Maintain cleanliness and organization of the lobby, entrance areas, and bellmen stations.
Handle guest inquiries and requests efficiently, escalating issues to management when necessary.
Ensure the safety and security of guests’ belongings during handling and transport.

Required Qualifications

High school diploma or equivalent.
Ability to lift and carry heavy luggage safely and efficiently.
Strong communication and customer service skills.
Basic knowledge of English to communicate effectively with guests and team members.
Availability to work flexible hours, including weekends and holidays.
Previous experience in a hospitality or customer service role.
Multilingual abilities to assist a diverse guest population.
Familiarity with the local area and attractions to provide accurate guest information.
Valid driver’s license for valet duties.
Clean Motor Vehicle Record.

Skills and Competencies

Communication and customer service: Engaging guests warmly and professionally to ensure needs are addressed promptly.
Physical stamina and safe handling: Supporting daily luggage assistance while maintaining safety standards.
Multilingual ability: Strengthening communication with international guests when applicable.
Local knowledge: Providing recommendations that enhance guest stays.
Coordination and teamwork: Working smoothly with front desk and housekeeping to support a seamless guest experience.

Role Details

Location: Denver, CO (onsite)

Compensation: USD 19 - USD 19 per hour

Education: High school diploma or equivalent

About the Role

The Warwick Hotel in Denver is hiring a Valet/Bellman to create a welcoming, positive first impression for guests arriving at the property. The role’s primary focus is valet service and assisting guests with luggage to support smooth and efficient arrival and departure. Team members also provide information about hotel amenities and local attractions and maintain professional, courteous interactions with guests from diverse backgrounds. Your efforts contribute directly to guest satisfaction and the hotel’s hospitality reputation.

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