Dealer Operations

Dealer Operations Hotel Jobs

2 jobs found

1d ago

Dealer

Hard Rock Hotel & Casino Sioux City, IA

Sioux City, IA

1d ago

Full time Cashiering Casino Operations Customer Service

Apply Now

Job Description

The Dealer role at Hard Rock Hotel & Casino in Sioux City, IA (onsite) involves handling multiple table games on a rotating schedule, delivering prompt, accurate, and courteous service while upholding game integrity and clarifying rules as needed.

Responsibilities

Rotate dealing across several table games based on training and demonstrated proficiency to meet demand, safeguard game integrity, and help colleagues build proficiency as directed by management.
Provide fast, precise, and courteous service to players, applying high-level dealing technique while following established policies and procedures.
Explain game elements to patrons upon request.
Handle cash and maintain proper control and accounting for assigned property items.
Stay informed about other gaming and entertainment/service activities to provide information and respond to patrons.
Maintain thorough knowledge of all Games department standards, policies, and procedures, including game-specific guidelines for the dealers.
Learn additional games as directed by management.
Represent the property at public events as directed by management.
Carry out other related duties as assigned.

Requirements

Strong verbal and written communication abilities.
Excellent customer service and interpersonal skills.
Attention to detail with thoroughness and solid organizational and time management skills.
Ability to work effectively under pressure in a fast-paced setting.
High school diploma or equivalent preferred.
Demonstrated dealing proficiency with knowledge of Blackjack (minimum).
Ability to perform basic mathematical calculations.

Physical Requirements & Working Conditions

Stand for extended periods, up to approximately 80 minutes at a time.
Reach across a waist-high table to exchange cards and wagers with players.
Deal cards using broad sweeping motions across the table.
Finger dexterity for shuffling and dealing cards.
May work long hours, including nights, weekends, and holidays.
Noise level ranges from moderate to loud.
Work environment may vary in crowd size, noise, and smoke depending on station and customer volume.
The listed physical demands are representative of essential functions; reasonable accommodations may be provided to enable individuals with disabilities to perform them.

View full job page →

7d ago

Dealer

Ameristar Casino Hotel Vicksburg Vicksburg, MS

Vicksburg, MS

7d ago

$4+/hr Full time Casino Operations Customer Service Dealer Operations

Apply Now

Job Description

Dealer position onsite at Ameristar Casino Hotel Vicksburg in Vicksburg, MS.

Responsibilities

Follow all departmental and property policies and procedures related to guest service standards.
Acknowledge and greet guests in English, offering assistance and information to anyone interested in gaming.
Provide fast, flawless, personalized service to players.
Consistently build and maintain rapport with guests.
Maintain knowledge of all aspects of the games being dealt.
Comply with company and departmental policies, State Gaming Regulations, and internal controls.
Conduct the assigned game according to established procedure.
Ensure appropriate game protection.
Maintain an appropriate pace for all players at the table.
Learn and familiarize yourself with the property’s other gaming and entertainment activities to provide accurate information and enhance guest experience.
Process payouts quickly and accurately.
Fill and credit tables by verifying cheques.
Open and close tables according to guidelines and procedures.
Perform other related and compatible duties as assigned.
Maintain strict confidentiality in all company matters.

Requirements

High School Diploma or equivalent required.
Completion of Dealers School or six months of experience as a dealer with at least two high-volume main games (Blackjack, Craps, Roulette, etc.)
Strong verbal communication skills; fluent and literate in English.
Ability to maintain a high level of confidentiality and professionalism.
Knowledge of applicable state gaming laws and regulations.
Excellent customer service and interpersonal skills.
High energy with a proactive and strategic approach to addressing issues.
Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
Highly organized and detail oriented.
Ability to perform basic arithmetic to calculate payoffs accurately (add, subtract, multiply, divide).
Ability to work any shift or hours, including nights, weekends, holidays, and overtime.

Benefits

Wellness programs
Day-one medical coverage
401(k) matching
Annual performance bonus
Paid time off

Starting Salary

Starting pay $4.25 per hour, based on experience
Base hourly rate: USD 4.00

View full job page →

Dealer Operations Hotel Jobs

Dealer

Dealer

Get Dealer Operations Hotel Jobs alerts