Job Description
Dealer position onsite at Ameristar Casino Hotel Vicksburg in Vicksburg, MS.
Responsibilities
- Follow all departmental and property policies and procedures related to guest service standards.
- Acknowledge and greet guests in English, offering assistance and information to anyone interested in gaming.
- Provide fast, flawless, personalized service to players.
- Consistently build and maintain rapport with guests.
- Maintain knowledge of all aspects of the games being dealt.
- Comply with company and departmental policies, State Gaming Regulations, and internal controls.
- Conduct the assigned game according to established procedure.
- Ensure appropriate game protection.
- Maintain an appropriate pace for all players at the table.
- Learn and familiarize yourself with the property’s other gaming and entertainment activities to provide accurate information and enhance guest experience.
- Process payouts quickly and accurately.
- Fill and credit tables by verifying cheques.
- Open and close tables according to guidelines and procedures.
- Perform other related and compatible duties as assigned.
- Maintain strict confidentiality in all company matters.
Requirements
- High School Diploma or equivalent required.
- Completion of Dealers School or six months of experience as a dealer with at least two high-volume main games (Blackjack, Craps, Roulette, etc.)
- Strong verbal communication skills; fluent and literate in English.
- Ability to maintain a high level of confidentiality and professionalism.
- Knowledge of applicable state gaming laws and regulations.
- Excellent customer service and interpersonal skills.
- High energy with a proactive and strategic approach to addressing issues.
- Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
- Highly organized and detail oriented.
- Ability to perform basic arithmetic to calculate payoffs accurately (add, subtract, multiply, divide).
- Ability to work any shift or hours, including nights, weekends, holidays, and overtime.
Benefits
- Wellness programs
- Day-one medical coverage
- 401(k) matching
- Annual performance bonus
- Paid time off
Starting Salary
- Starting pay $4.25 per hour, based on experience
- Base hourly rate: USD 4.00