Yreka, CA

Hotel Jobs in Yreka, CA

3 jobs found

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Today

Slot Attendant

Rain Rock Casino Resort Hotel Yreka, CA

Yreka, CA

Today

$16 - $18/hr Full time Casino Cashiering Casino Customer Service Customer Service

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Job Description

Rain Rock Casino Resort Hotel is seeking a Slot Attendant to provide dependable, attentive guest service while supporting slot operations on-site in Yreka, CA. In this role, you will help ensure the gaming floor stays guest-ready through accurate cash handling, timely machine support, and clear communication with players.

You will work as part of a team responsible for maintaining assigned areas, supporting transactions, and following all applicable gaming and compliance requirements. The position is suited to candidates who can remain accurate under pressure and deliver courteous, professional interactions throughout each shift.

Responsibilities

Maintain a clean, organized work area and keep the guest area stocked with flyers.
Monitor the assigned slot area to support accessibility for guests.
Verify slot paper fills and verify and/or perform hand pays.
Demonstrate accuracy and proficiency when performing money transactions and completing required paperwork.
Handle receipts from sales, reconcile receipts, and balance cash drawers; assist with shift-by-shift sales of additional products.
Track and manage large amounts of cash while paying winnings and taking in sales in different drawers.
Comply with all casino regulations related to alcohol sales.
Respond to machines and assess conditions that indicate service is needed.
Perform minor machine maintenance.
Complete on-line accounting functions and associated paperwork.
Follow all casino policy and procedures, including MICs, Gaming Rules and Regulations, and Title 31 requirements.
Provide information on Players Club benefits, property amenities, and marketing programs to guests.
Communicate effectively both orally and in writing.
Maintain a polite approach and prioritize acceptance of other assigned position-related duties.

Requirements

At least 21 years of age.
Must possess a Food Handlers Permit.
Must have a High School Diploma or GED.
Able to pass a basic math test.
Ability to perform transactions on a remote validation system.
Computer skills helpful.
Some cash handling experience.
Working knowledge of Title 31 requirements and ability to pass all required Title 31 examinations.
Must have an IRS license for multi-game tickets (Casino Expenses).
Reasonable ability to communicate in English.
Subject to pre-employment drug testing and a criminal history background check, which may include fingerprinting.
Must have employment eligibility in the U.S.
Must receive and maintain a valid high security gaming license from the Tribal Gaming Commission.
Indian preference will be observed in the hiring process.
Must adhere to confidentiality policy.
Must be able to work in a smoke-filled environment.
Must be able to work all shifts, weekends, holidays, and special events as needed.
Must stand and walk for the entire shift (excluding lunch and breaks).
Must be able to move 50 pounds or more.
Manual effort required, including walking, lifting, pulling, pushing, reaching, carrying, stooping, bending, twisting, and standing 100% of the time.
Must be able to work in a high stress environment and in a fast-paced setting where teamwork is essential.

Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

Working Conditions & Environment

Smoke-filled environment.
Required to work all shifts, weekends, holidays, and special events as needed.
Standing and walking for the entire shift (excluding lunch and breaks).
Ability to move 50 pounds or more.
High stress environment and fast-paced workplace where teamwork is essential.
Manual effort including walking, lifting, pulling, pushing, reaching, carrying, stooping, bending, twisting, and standing 100% of the time.

Level of Authority & Restrictions

Jackpot signature authority.
Machine access keys.

Salary: $16 - $18 per hour.

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1d ago

Cage Main Bank/Dual Supervisor

Rain Rock Casino Resort Hotel Yreka, CA

Yreka, CA

1d ago

$17 - $21/hr Full time Manager Accounting Banking Operations

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Job Description

The Cage Main Bank/Dual Supervisor role at Rain Rock Casino Resort Hotel is responsible for protecting Main Bank accountability, overseeing Cage Cashiers during scheduled shifts, and supporting key cage cash-handling and Title 31 recordkeeping functions. This onsite position in Yreka, CA also provides coverage for cage operations in the absence of the Supervisor.

Key Responsibilities

Safeguard Rain Rock Casino assets and maintain Main Bank Accountability.
Perform all soft count buys.
Fill and balance kiosks.
Determine the daily deposit amounts and prepare daily deposits.
Monitor and assist Cage Cashiers as needed.
Process jackpots for Slot Department Leads and Attendants.
Supply chips to Table Games by processing fill orders.
Issue restaurant banks to F&B and cash wallets to Slot Attendants.
Replenish currency for Cashiers by processing exchanges.
Count and record blind drop figures for retail outlets, F&B, and the Hotel.
Assume responsibility for entire Cage operations when the Supervisor is absent.
Maintain professional communication between the Cage and other departments.
Maintain Title 31 recordkeeping requirements.
Provide guests with information and explain Players Club benefits, property amenities, and marketing programs.
Communicate effectively both orally and in writing.
Remain polite and follow a priority system when accepting other position-related job duties as assigned.

Minimum Requirements

Supervises all Cashiers during a shift.
Must be at least 21 years of age.
High School diploma or GED (required).
Minimum of three (3) months experience in a casino Cage Cashier role.
Six (6) to twelve (12) months money-handling experience (required).
Successful completion of required training for advancement.
Computer experience.
Good customer service skills and good public relations skills, including professional appearance and demeanor.
Reasonable ability to communicate in English.
Highly self-motivated and directed with strong verbal and written communication skills.
Keen attention to detail, with proven analytical, evaluative, and problem-solving abilities.
Ability to prioritize and execute tasks in a high-pressure environment.
Extensive experience working in a team-oriented, collaborative environment.
Must possess and maintain a valid state driver’s license and be insurable by the RRC’s insurance carrier.
Willingness to travel and participate in training as recommended or required.
Must have a Tribal Gaming License (or ability to obtain and maintain one) as a requirement.
Employment eligibility in the U.S.
Ability to adhere to confidentiality policy.
Must successfully pass a drug screening test and criminal background check.
Indian preference will be observed in the hiring process.

Technologies

Computer

Working Conditions & Physical Requirements

Noise level is usually loud.
Must be available to work in a smoke-filled environment.
Must be able to multitask and stand for long periods.
Must be able to handle mental and physical stress.
Must be able to move up to 25 pounds.

Compensation

USD 17 - 21 per hour (hourly).

Education

High School diploma or GED.

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7d ago

Guest Service Agent

Rain Rock Casino Resort Hotel Yreka, CA

Yreka, CA

7d ago

$18 - $22/hr Full time Customer Service Front Desk Guest Services

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Job Description

Serve as the first point of contact for hotel guests, managing front desk check-ins/check-outs and guest requests at Rain Rock Casino Resort Hotel in Yreka, CA.

Responsibilities

Welcome guests and deliver exceptional interpersonal and customer service during their stay.
Greet, register, and assign rooms while providing an overview of available services.
Issue room keys and ensure accurate guest information is entered into the system to support all requests.
Handle check-ins and check-outs efficiently using the reservation system, including room assignments and guest data entry.
Answer incoming calls, respond to inquiries, and process guest requests with a high service standard.
Resolve guest complaints promptly and empathetically to maintain a positive experience.
Maintain and monitor guest accounts, post charges (food or gift shop purchases), and manage invoicing and payments for accurate daily cash flow reconciliation.
Process reservations in a timely manner and record special requests to support guest satisfaction.
Provide information on Rain Rock Casino amenities, promotions, dining, and entertainment options.
Support guests with understanding room types and available accommodations.
Keep the front desk and surrounding areas clean, organized, and ready for guest traffic.
Apply knowledge of safety and emergency procedures and follow accident prevention policies.
Coordinate with other departments to support smooth operations and clear communication.
Transfer calls to the appropriate departments and provide assistance as needed.
Complete clerical duties and support assigned projects as required.
Occasionally assist the housekeeping department with tasks as needed.
When necessary, provide guests with rides to and from the casino using the electric cart.
Be available for all shifts, including overtime, based on business demands.
Maintain a polite and professional demeanor while following a priority system for other duties as assigned.

Requirements

Non-supervisory role.
Must be at least 21 years of age.
High School diploma or GED (required).
Ability to apply common sense to carry out simple one- or two-step instructions.
Reasonable ability to communicate in English.
Ability to solve mathematical problems of at least 5 digits with 2 decimals.
Highly self-motivated and directed.
Strong verbal and written communication skills.
Attention to detail.
Pleasant telephone voice and manner required.
Proven analytical, evaluative, and problem-solving abilities.
Ability to prioritize and complete tasks effectively in a high-pressure environment.
Extensive experience working in a team-oriented, collaborative environment.
Must be found suitable to have a Tribal Gaming License (or have the ability to obtain and maintain a license) for this position.
Must have employment eligibility in the U.S.
Must adhere to confidentiality policy.
Must successfully pass a drug screening test and a criminal background check.

Technologies

Reservation system

Working Conditions & Environment

Noise level in the work environment is usually loud.
Must be available to work in a smoke-filled environment.
Must be able to work all shifts, weekends, and holidays.
Must be able to lift and/or move up to 60 pounds.

Pay

USD 18 - 22 per hour

Education

High School diploma or GED

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Hotel Jobs in Yreka, CA

Slot Attendant

Cage Main Bank/Dual Supervisor

Guest Service Agent

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