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Today

SPORTSBOOK REPRESENTATIVE

Argosy Casino Hotel & Spa Riverside Riverside, MO

Riverside, MO

Today

$16+/hr Full time Cashiering Casino Cashiering Casino Customer Service

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Job Description

Argosy Casino Hotel & Spa Riverside offers a sportsbook role in Riverside, MO (onsite) with day-one medical coverage, 401(k) matching, and wellness programs designed to support your financial, physical, and mental well-being. You will also earn paid time off based on local policy and length of employment, plus an annual performance bonus.

Starting pay: $16 per hour.

What you’ll do

As a Sportsbook Representative, you will handle key sportsbook operations while keeping guest service and regulatory compliance at the center of your shift.

Write, verify, and process sports wager tickets, ensuring accuracy and adherence to department policy and procedures and applicable jurisdictional gaming statutes and regulations.
Maintain a cash bank for your shift, accepting payments and making correct change when needed.
Make payments on winning tickets in an accurate and timely manner by verifying tickets and payoffs.
Maintain and reconcile your bank throughout the shift according to established cash-handling policies and procedures.
Keep sportsbook stations stocked with adequate supplies and maintain a neat, clean station.
Explain wagering rules to guests, including betting lines and odds, plus applicable procedures.
Support required compliance practices, including currency transaction requirements, Title 31, and Suspicious Activity Reporting for Casinos (SAR).
Create and enter player tracking cards.
Provide friendly, courteous information and assistance to customers, including directing guests for additional information as necessary.
Notify management of escalated or prevalent guest issues and any apparent suspicious activity.
Perform other job-related duties as requested, while maintaining strict confidentiality regarding departmental and company matters.

What you bring

Must be at least 21 years of age.
High school diploma or equivalent GED.
Minimum 6 months of cash-handling experience.
Ability to work as part of a team in a high-stress and high-volume environment.
Ability to work in and adapt to a dynamic, frequently changing environment.
Ability to follow and execute established department policies and procedures.
Working knowledge of sports, proficient cash-handling skills, and strong basic math skills to calculate winnings based on odds.
Basic computer skills.
Excellent customer service skills and the ability to stay professional, neat, and well-groomed according to department and company standards.
Ability to work under pressure while paying close attention to details.

Language, reasoning, and licensing

Ability to read and interpret English documents (such as safety rules, operating and maintenance instructions, and procedure manuals).
Ability to read and communicate verbally in English, with written communication skills in English as needed.
Ability to apply common sense understanding to carry out instructions in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to qualify for licenses and permits required by federal, state, and local regulations.

Physical demands and work environment

Regular standing; frequent use of hands to finger, handle, or feel objects, tools, or controls.
Frequent reaching with hands and arms; ability to talk or hear.
Vision requirements include close vision, color vision, and peripheral vision.
Ability to lift and/or move up to 10 pounds regularly, up to 25 pounds frequently, and up to 50 pounds occasionally, with additional ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance across varying work areas.
Noise level is usually moderate, and you may be exposed to an environment containing unrestricted secondhand tobacco smoke.

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3d ago

Slot Attendant

Rain Rock Casino Resort Hotel Yreka, CA

Yreka, CA

3d ago

$16 - $18/hr Full time Casino Cashiering Casino Customer Service Customer Service

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Job Description

Rain Rock Casino Resort Hotel is seeking a Slot Attendant to provide dependable, attentive guest service while supporting slot operations on-site in Yreka, CA. In this role, you will help ensure the gaming floor stays guest-ready through accurate cash handling, timely machine support, and clear communication with players.

You will work as part of a team responsible for maintaining assigned areas, supporting transactions, and following all applicable gaming and compliance requirements. The position is suited to candidates who can remain accurate under pressure and deliver courteous, professional interactions throughout each shift.

Responsibilities

Maintain a clean, organized work area and keep the guest area stocked with flyers.
Monitor the assigned slot area to support accessibility for guests.
Verify slot paper fills and verify and/or perform hand pays.
Demonstrate accuracy and proficiency when performing money transactions and completing required paperwork.
Handle receipts from sales, reconcile receipts, and balance cash drawers; assist with shift-by-shift sales of additional products.
Track and manage large amounts of cash while paying winnings and taking in sales in different drawers.
Comply with all casino regulations related to alcohol sales.
Respond to machines and assess conditions that indicate service is needed.
Perform minor machine maintenance.
Complete on-line accounting functions and associated paperwork.
Follow all casino policy and procedures, including MICs, Gaming Rules and Regulations, and Title 31 requirements.
Provide information on Players Club benefits, property amenities, and marketing programs to guests.
Communicate effectively both orally and in writing.
Maintain a polite approach and prioritize acceptance of other assigned position-related duties.

Requirements

At least 21 years of age.
Must possess a Food Handlers Permit.
Must have a High School Diploma or GED.
Able to pass a basic math test.
Ability to perform transactions on a remote validation system.
Computer skills helpful.
Some cash handling experience.
Working knowledge of Title 31 requirements and ability to pass all required Title 31 examinations.
Must have an IRS license for multi-game tickets (Casino Expenses).
Reasonable ability to communicate in English.
Subject to pre-employment drug testing and a criminal history background check, which may include fingerprinting.
Must have employment eligibility in the U.S.
Must receive and maintain a valid high security gaming license from the Tribal Gaming Commission.
Indian preference will be observed in the hiring process.
Must adhere to confidentiality policy.
Must be able to work in a smoke-filled environment.
Must be able to work all shifts, weekends, holidays, and special events as needed.
Must stand and walk for the entire shift (excluding lunch and breaks).
Must be able to move 50 pounds or more.
Manual effort required, including walking, lifting, pulling, pushing, reaching, carrying, stooping, bending, twisting, and standing 100% of the time.
Must be able to work in a high stress environment and in a fast-paced setting where teamwork is essential.

Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Parental leave
Professional development assistance
Referral program
Vision insurance

Working Conditions & Environment

Smoke-filled environment.
Required to work all shifts, weekends, holidays, and special events as needed.
Standing and walking for the entire shift (excluding lunch and breaks).
Ability to move 50 pounds or more.
High stress environment and fast-paced workplace where teamwork is essential.
Manual effort including walking, lifting, pulling, pushing, reaching, carrying, stooping, bending, twisting, and standing 100% of the time.

Level of Authority & Restrictions

Jackpot signature authority.
Machine access keys.

Salary: $16 - $18 per hour.

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SPORTSBOOK REPRESENTATIVE

Slot Attendant

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