Cage Main Bank/Dual Supervisor

The Cage Main Bank/Dual Supervisor role at Rain Rock Casino Resort Hotel is responsible for protecting Main Bank accountability, overseeing Cage Cashiers during scheduled shifts, and supporting key cage cash-handling and Title 31 recordkeeping functions. This onsite position in Yreka, CA also provides coverage for cage operations in the absence of the Supervisor.

Key Responsibilities

• Safeguard Rain Rock Casino assets and maintain Main Bank Accountability.
• Perform all soft count buys.
• Fill and balance kiosks.
• Determine the daily deposit amounts and prepare daily deposits.
• Monitor and assist Cage Cashiers as needed.
• Process jackpots for Slot Department Leads and Attendants.
• Supply chips to Table Games by processing fill orders.
• Issue restaurant banks to F&B and cash wallets to Slot Attendants.
• Replenish currency for Cashiers by processing exchanges.
• Count and record blind drop figures for retail outlets, F&B, and the Hotel.
• Assume responsibility for entire Cage operations when the Supervisor is absent.
• Maintain professional communication between the Cage and other departments.
• Maintain Title 31 recordkeeping requirements.
• Provide guests with information and explain Players Club benefits, property amenities, and marketing programs.
• Communicate effectively both orally and in writing.
• Remain polite and follow a priority system when accepting other position-related job duties as assigned.

Minimum Requirements

• Supervises all Cashiers during a shift.
• Must be at least 21 years of age.
• High School diploma or GED (required).
• Minimum of three (3) months experience in a casino Cage Cashier role.
• Six (6) to twelve (12) months money-handling experience (required).
• Successful completion of required training for advancement.
• Computer experience.
• Good customer service skills and good public relations skills, including professional appearance and demeanor.
• Reasonable ability to communicate in English.
• Highly self-motivated and directed with strong verbal and written communication skills.
• Keen attention to detail, with proven analytical, evaluative, and problem-solving abilities.
• Ability to prioritize and execute tasks in a high-pressure environment.
• Extensive experience working in a team-oriented, collaborative environment.
• Must possess and maintain a valid state driver’s license and be insurable by the RRC’s insurance carrier.
• Willingness to travel and participate in training as recommended or required.
• Must have a Tribal Gaming License (or ability to obtain and maintain one) as a requirement.
• Employment eligibility in the U.S.
• Ability to adhere to confidentiality policy.
• Must successfully pass a drug screening test and criminal background check.
• Indian preference will be observed in the hiring process.

Technologies

• Computer

Working Conditions & Physical Requirements

• Noise level is usually loud.
• Must be available to work in a smoke-filled environment.
• Must be able to multitask and stand for long periods.
• Must be able to handle mental and physical stress.
• Must be able to move up to 25 pounds.

Compensation

USD 17 - 21 per hour (hourly).

Education

High School diploma or GED.