Restaurant Supervisor

Valor Hospitality is hiring a Restaurant Supervisor to oversee shift operations and lead restaurant associates in Birmingham, AL. In this onsite role, you will coordinate with the kitchen team, support smooth service, and help drive guest satisfaction, quality standards, and financial goals.

Role Overview

This position supervises associates during shift operations and supports restaurant administration to achieve guest satisfaction, quality service, and compliance with policies and procedures. The Restaurant Supervisor also assists in meeting or exceeding financial goals, while ensuring procedures and safety standards are followed.

Key Responsibilities

• Supervise shift operations in the restaurant and coordinate with kitchen staff to ensure smooth workflow, compliance with procedures and safety regulations, and an optimal level of quality service and hospitality.
• Supervise restaurant associates, including interviewing, recommending hiring, scheduling, training, developing, empowering, coaching, and counseling. Recommend performance reviews, resolve problems, maintain open communication, and recommend discipline as appropriate with guidance from the restaurant management team.
• Create, recommend, and implement promotions, displays, buffet presentations, and ideas designed to increase in-house guests and grow local market share.
• Maintain compliance with alcoholic beverage commission regulations to help avoid legal challenges.
• Maximize bar profitability by ensuring portion control and monitoring charge accuracy.
• Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures. Supervise restaurant equipment maintenance to protect assets, secure revenues, and comply with legal regulations while sustaining quality service.
• Investigate and respond to guest needs, inquiries, comments, and problems to ensure a quality experience and support future sales.
• Update the cash management system and compile, generate, and prepare reports that support restaurant administration.
• Supervise maintenance and sanitation of the restaurant and equipment during the shift to protect assets, comply with regulations, and ensure quality service.
• Perform special projects and other responsibilities as assigned, including serving as manager on duty when needed.
• Complete any other duties as assigned.

Requirements

• Two to Four-year college degree or equivalent education and/or experience.
• Minimum of two-year experience in the food and beverage industry.
• Basic knowledge of restaurant operations.
• Excellent oral, written, and presentation skills.
• Ability to delegate, manage manpower, and establish priorities aligned with department and hotel objectives.
• Strong listening skills.
• Ability to operate within the guidelines of the Foundation Document.
• Professional, positive communication with guests and fellow associates.

Reporting Line

You will report to the Restaurant Manager, Director of Food & Beverage, or General Manager.

Benefits

• Competitive Salary
• Daily Pay!
• Team Member Hotel Discount Program
• Uniforms Provided for most positions
• Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid PTO
• 401k with employer match
• Food and Beverage Discounts
• Tuition Reimbursement

Technology: cash management system