Supervisor, Slot Operations

Seminole Brighton Bay Hotel & Casino is seeking a Slot Operations Supervisor for an onsite role in Okeechobee, FL. Working under the direction of the Slot Performance Manager, this position supports day-to-day slot operations, helps uphold guest player services standards, and assists with the procedures that keep the department running smoothly.

This role involves supervising operational activities that support slot operations, including accountability and training, while maintaining the highest level of service for guests.

Key Responsibilities

• Assist and support the Slot Performance Manager with operational responsibilities
• Support and manage currency and ticket accountability
• Balance cash drawer
• Support employee development through on-the-job training
• Assist with staffing and scheduling
• Oversee and support procedures and processes that support slot operations
• Maintain the highest level of guest player services standards
• Complete additional duties as appointed by the Slots Manager

Required Qualifications

• High School Diploma or GED
• Four to six years of experience in slot operations in a similar position preferred, or an equivalent combination of education and/or work experience
• Knowledge of all casino slot games
• Excellent communication and time management skills
• Effective trainer who can train employees properly in slot operations
• Basic mathematical skills including addition, subtraction, multiplication, and division related to position responsibilities
• Ability to compute discounts and percentages
• Basic computer skills
• Proficiency using a keyboard and mouse, reading computer or machine screens, and operating handheld validation units

Technology and Equipment

• Keyboard
• Mouse
• Handheld validation units

Work Environment and Physical Requirements

• Regularly required to use hands, reach with hands and arms, talk, and hear
• Frequently lift up to 20 pounds
• Regularly required to stand, walk, stoop, bend, reach, and sit
• Requires hand-eye coordination
• Requires climbing steps
• Vision abilities required: close, distance, color, and peripheral vision
• May be exposed to casino-related environmental factors including second-hand smoke, excessive noise, and constant exposure to the public
• Casino environment is hectic, fast-paced, often crowded, and noisy

Licensing and Screening: Final candidates must obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations prior to an offer being extended. Screening includes a credit check, criminal background check, and drug screen.

Disclaimer: Management reserves the right to revise the current job or require other or different tasks be performed when circumstances change, such as emergencies, changes in personnel, workload, rush jobs, or technical developments.