Sioux City, IA

Hotel Jobs in Sioux City, IA

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Front Desk Agent

Warrior Hotel Sioux City, IA

Sioux City, IA

Today

$14 - $16/hr Part time Customer Service Front Desk Front Desk Agent

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Job Description

Warrior Hotel is hiring a part-time Front Desk Agent onsite in Sioux City, IA (flexible for part-time/full-time coverage).

Responsibilities

Provide professional, courteous guest service to arriving, departing, and in-house guests with accurate, timely information
Answer telephone and in-person inquiries for reservations, hotel information, and guest concerns
Greet and welcome guests upon arrival; use guests’ names
Register guests into the computer by verifying reservations, addresses, and credit information
Perform check-in and check-out tasks accurately and efficiently
Accept payment for guest accounts at registration and at checkout
Maintain a house bank, submit a deposit, and complete a daily accurate receipts report
Cash checks and exchange currency for guests
Control entrance and issue keys for safety deposit boxes
Post miscellaneous charges as requested
Resolve guest complaints promptly
Handle messages, wake-up calls, mail, and faxes properly
Assist guests with luggage during arrival and departure
Support laundry and dry cleaning needs
Know of incoming VIPs
Promote the preferred guest program and provide recognition and benefits to current members
Support revenue goals by offering upgraded rooms, promoting hotel amenities/outlets, and seeking last-room opportunities
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, services, and regularly re-stock and sell pantry items
Understand franchise honors program requirements
Ensure all customers establish credit upon check-in and follow credit and inventory control procedures (including name/address verification and approval codes)
Identify and record special billing instructions and notify accounting
Complete shift closing accurately, including required approval signatures and authorization codes
Adhere to policies for cash banks and review the communication log book each shift; update it for the next shift
Report potential sales contacts to the sales department to protect guests’ room numbers
Follow all applicable Company Standard Operating Procedures and company work rules, procedures, and policies
Support teamwork with open communication across departments and provide help to other departments during emergency situations
Maintain effective communication through meetings, log books, and bulletins; respond positively to ideas and accept critical/developmental feedback
Perform other assignments as directed by the General Manger

Requirements

High School diploma / Secondary qualification or equivalent
Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards
Must be able to speak, read, write, and understand the primary language(s) used in the workplace
Good communication skills (verbal and written)
Basic computational ability and basic computer skills
Extensive knowledge of the hotel, its services and facilities; general knowledge of the city and attractions
Most tasks are performed indoors in a moderate, controlled environment
Ability to stand and exert well-paced mobility for up to 4 hours (varies by day and task)
Ability to reach other departments on a timely basis
Lifting up to 15 lbs occasionally
Ability requirements include grasping, writing, standing, sitting, walking, repetitive motions, bending, and climbing
Ability to spend extended time viewing a computer screen
Manual and finger dexterity to use and operate necessary office equipment
Passion for people and service; strong communication with guests and employees
Reading/writing used often for paperwork and logging issues/complaints/requests/information updates
Basic math used frequently for cash and credit handling
Problem-solving and reasoning skills; ability to motivate and train others as needed
Flexible schedule required, including nights, weekends and/or holidays

Benefits

Team Driven and Values Based Culture
Vacation & Holiday Pay
Reduced Room Rates throughout the portfolio
401(k)

Compensation: USD 14 - 16 per hour. Job type: part time. Location: Sioux City, IA (onsite).

Job Purpose

Respond professionally and courteously to arriving, departing, and in-house guests with accurate, timely information and services
Handle telephone and in-person inquiries for reservations, hotel information, and guest concerns
Provide warm, knowledgeable service and helpful guidance to reassure guests

Amazing Benefits at a Glance

Team Driven and Values Based Culture
Vacation & Holiday Pay
Reduced Room Rates throughout the portfolio
401(k)

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9d ago

Banquet/Catering Setup

Warrior Hotel Sioux City, IA

Sioux City, IA

9d ago

$15+/hr Part time Banquet Setup Catering Setup Customer Service

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Job Description

This part-time, on-call banquet and catering setup role supports events across meeting spaces in Sioux City, IA. You will prepare rooms for scheduled functions and assist with the setup, cleanliness, and service readiness required for weddings, corporate gatherings, and similar occasions.

Job Overview

As a banquet/catering setup professional, you will organize and prepare event areas, including manual setup and break down. The work is completed to Marriott’s quality standards, with attention to facility condition, customer service, and a professional presence throughout each event.

Location and Employment Details

Location: Sioux City, IA (onsite)
Salary: USD 15 per hour
Job Type: Part time
Position Type: On Call

Key Responsibilities

Prepare meeting rooms for the appropriate function type and layout.
Set up and tear down audio equipment, tables, stages, and chairs as required by the event.
Arrange buffets and podiums when needed for scheduled programs.
Set up portable bars, restock supplies, and maintain cleanliness.
Refresh meeting spaces to support ongoing facility readiness, including cleaning, vacuuming, and shampooing carpets where required.
Provide customer service by listening to guests’ needs and fulfilling requests in a timely manner.
Maintain a professional appearance and attitude while upholding high standards of customer service.

Availability Requirements

Open availability, since events may be scheduled AM or PM, any day of the week.
Weekend availability as needed.
On-call role where candidates are scheduled as events require.

Employee Benefits

Hotel Discounts for employees
Flexible work schedule

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1mo ago

Dealer

Hard Rock Hotel & Casino Sioux City, IA

Sioux City, IA

1mo ago Closed

Full time Cashiering Casino Operations Customer Service

This position is no longer accepting applications (closed Aug 23, 2026).

Job Description

The Dealer role at Hard Rock Hotel & Casino in Sioux City, IA (onsite) involves handling multiple table games on a rotating schedule, delivering prompt, accurate, and courteous service while upholding game integrity and clarifying rules as needed.

Responsibilities

Rotate dealing across several table games based on training and demonstrated proficiency to meet demand, safeguard game integrity, and help colleagues build proficiency as directed by management.
Provide fast, precise, and courteous service to players, applying high-level dealing technique while following established policies and procedures.
Explain game elements to patrons upon request.
Handle cash and maintain proper control and accounting for assigned property items.
Stay informed about other gaming and entertainment/service activities to provide information and respond to patrons.
Maintain thorough knowledge of all Games department standards, policies, and procedures, including game-specific guidelines for the dealers.
Learn additional games as directed by management.
Represent the property at public events as directed by management.
Carry out other related duties as assigned.

Requirements

Strong verbal and written communication abilities.
Excellent customer service and interpersonal skills.
Attention to detail with thoroughness and solid organizational and time management skills.
Ability to work effectively under pressure in a fast-paced setting.
High school diploma or equivalent preferred.
Demonstrated dealing proficiency with knowledge of Blackjack (minimum).
Ability to perform basic mathematical calculations.

Physical Requirements & Working Conditions

Stand for extended periods, up to approximately 80 minutes at a time.
Reach across a waist-high table to exchange cards and wagers with players.
Deal cards using broad sweeping motions across the table.
Finger dexterity for shuffling and dealing cards.
May work long hours, including nights, weekends, and holidays.
Noise level ranges from moderate to loud.
Work environment may vary in crowd size, noise, and smoke depending on station and customer volume.
The listed physical demands are representative of essential functions; reasonable accommodations may be provided to enable individuals with disabilities to perform them.

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Hotel Jobs in Sioux City, IA

Front Desk Agent

Banquet/Catering Setup

Dealer

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