Hotel Jobs in Sioux City, IA

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Dealer

Hard Rock Hotel & Casino Sioux City, IA

Sioux City, IA

Today

Full time Cashiering Casino Operations Customer Service

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Job Description

The Dealer role at Hard Rock Hotel & Casino in Sioux City, IA (onsite) involves handling multiple table games on a rotating schedule, delivering prompt, accurate, and courteous service while upholding game integrity and clarifying rules as needed.

Responsibilities

Rotate dealing across several table games based on training and demonstrated proficiency to meet demand, safeguard game integrity, and help colleagues build proficiency as directed by management.
Provide fast, precise, and courteous service to players, applying high-level dealing technique while following established policies and procedures.
Explain game elements to patrons upon request.
Handle cash and maintain proper control and accounting for assigned property items.
Stay informed about other gaming and entertainment/service activities to provide information and respond to patrons.
Maintain thorough knowledge of all Games department standards, policies, and procedures, including game-specific guidelines for the dealers.
Learn additional games as directed by management.
Represent the property at public events as directed by management.
Carry out other related duties as assigned.

Requirements

Strong verbal and written communication abilities.
Excellent customer service and interpersonal skills.
Attention to detail with thoroughness and solid organizational and time management skills.
Ability to work effectively under pressure in a fast-paced setting.
High school diploma or equivalent preferred.
Demonstrated dealing proficiency with knowledge of Blackjack (minimum).
Ability to perform basic mathematical calculations.

Physical Requirements & Working Conditions

Stand for extended periods, up to approximately 80 minutes at a time.
Reach across a waist-high table to exchange cards and wagers with players.
Deal cards using broad sweeping motions across the table.
Finger dexterity for shuffling and dealing cards.
May work long hours, including nights, weekends, and holidays.
Noise level ranges from moderate to loud.
Work environment may vary in crowd size, noise, and smoke depending on station and customer volume.
The listed physical demands are representative of essential functions; reasonable accommodations may be provided to enable individuals with disabilities to perform them.

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