Floor Supervisor

Floor Supervisor Hotel Jobs

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Today

Dealer/DR Floor Supervisor

Oxford Casino · Hotel & Sportsbook Oxford, ME

Oxford, ME

Today

$26 - $29/hr Full time Casino Operations Customer Service Floor Supervisor

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Job Description

Oxford Casino · Hotel & Sportsbook is hiring a Dealer/DR Floor Supervisor for an onsite position in Oxford, ME.

Responsibilities

Supervise, monitor, and control an assigned pit section covering one or more games
In the supervisor roll, support customer service delivery while maintaining game integrity to corporate and property-specific standards
In the dealer roll, deal required card games and provide outstanding customer service
Deal games in accordance with approved Internal Controls and Gaming Regulations
Take overall responsibility for a designated area or pit, including answering questions about gaming service activities
Safeguard company assets and direct dealers on designated games
Oversee play by maintaining constant awareness of activities at assigned game locations; observe and act on suspicious or irregular activity
Monitor game status, including player limits, special customers, gains/losses, and dealer performance
Control and direct games in progress by monitoring, providing assistance, and correcting dealers as needed
Change gaming supplies (cards and dice) when needed
Ensure dealers in the assigned section comply with Table Games Department policies and procedures
Maintain high standards of customer courtesy on each game and coordinate with casino staff as needed
Oversee and report unusual occurrences to the Shift Manager
Maintain proper table bank through fills and credits
Perform assigned Table Games Department activities in compliance with Systems of Internal Controls and Minimum Internal Control Standards
Support daily operations by maintaining casino floor integrity and cleanliness
Learn additional games as required by management and demonstrate proficiency to company standards
Handle cash transactions and manage game pace; pay winning bets and collect losing bets per house rules
Attend required training sessions
Perform duties in compliance with local laws and regulations
Take steps to prevent minors from gambling or loitering in gambling areas, prevent alcoholic beverage issues, and prevent tobacco purchases
Use Internal Control Procedures and Policy Manuals for guidance
Report illegal activity to Security or the appropriate level of management
Perform other duties as assigned

Requirements

Sound technical understanding of games manuals, policies, and procedures
Knowledge of and ability to identify various cheating techniques
Completion of a wide variety of specific games training programs (if offered) leading to proficiency in several pit games
Maintain confidential information
Comprehensive knowledge with ability to be certified on all table games assigned
Proficiency in handling cards, cheques, and money; counting and payoff accuracy
Basic math skills
Ability to utilize arms and hands equally to deal all games accurately and proficiently to Oxford standards
Ability to freely walk the game to protect company assets
Ability to bend and reach for extended periods of time
All dealers must pass audition and deal Spanish 21 by day 45 and Mini Bac by day 80
All full time dealers must deal all core games
Must be Title 31 and Problem Gambling certified, and attend annual training
Responsible for knowing company/department policies and procedures and Internal Controls
Ability to walk and stand for extended periods
Ability to review and comprehend player data and documentation and observe guest play
Ability to observe games and dealers from a distance (middle of the pit to the table)
Basic computer skills
Move effectively and efficiently around the pit area to observe play at all tables
Prefer a minimum of 2 years dealing experience
Excellent customer service and excellent verbal communication skills
Physical requirements: exerting up to 20 pounds of force occasionally, up to 10 pounds frequently, and negligible force constantly; physical exertion such as long periods of standing, walking, and reaching

Salary

$26.00 - $29.00 per hour

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Today

Housekeeping Floor Supervisor

Cyrus Hotel Marriott Topeka, KS

Topeka, KS

Today

$15 - $18/hr Full time Floor Supervisor Hospitality Hotel

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Job Description

As a Housekeeping Floor Supervisor at Cyrus Hotel Marriott, you help keep guestrooms, working areas, and hotel premises clean, orderly, and ready for guests. This onsite role in Topeka, KS coordinates day-to-day housekeeping activity, performs inspections for guest satisfaction, and supports housekeeping leadership with special projects as needed.

You will report to the Executive Housekeeper and work within the Housekeeping department. The position is Non-Exempt, with an hourly rate of USD 15 - 18.

Key Responsibilities

Inspect the cleaning and servicing of guestrooms.
Check the cleanliness of guest hallways.
Assign special projects as directed by leadership.
Report any needed repairs or discrepancies in guest rooms.
Ensure all GRAs have appropriate supplies and linens.
Assist with cleaning guest rooms when necessary.
Support housekeeping operations by assisting with AM and PM room status reports.
Ensure the GRA linen cart is neat and well organized.
Ensure linen closets on guest room floors are completely stocked.
Maintain supply cage stock in a neat and clean condition at all times.
After completing work, ensure all guest rooms are punched in via the phone.
Ensure guest room doors are held open with a door stopper when needed.
Inspect VIP rooms ASAP.
Prioritize check out rooms.
Apply knowledge of the hotel, facilities, and events.
Maintain a safe and secure environment for the hotel, guests, and associates.

Requirements

Ability to maintain 4-Diamond level cleanliness standards along with COVID cleaning protocols.
Ability to work with management on special projects.
Ability to set priorities for your section.
Strong attention to detail.
Sense of urgency and ability to work in a fast paced environment.

Physical Demands

Lift/transport at least 25 pounds.
Push/pull carts and other equipment up to 50 pounds.
Endure various physical movements throughout work areas.

Additional Details

Experience: Previous cleaning experience preferred.
Department/Reporting: Housekeeping; reports to Executive Housekeeper.
Technology: Phone.
Required PPE: Comfortable, closed-toe, non-skid shoes.

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Floor Supervisor Hotel Jobs

Dealer/DR Floor Supervisor

Housekeeping Floor Supervisor

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