Gaming Agent

Gaming Agent Hotel Jobs

2 jobs found

Today

Dealer - On Call

Sam's Town Hotel & Gambling Hall, Las Vegas Las Vegas, NV

Las Vegas, NV

Today

$15 - $18/hr Full time Casino Guest Service Casino Housekeeping Casino Operations

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Job Description

Join the team at Sam’s Town Hotel & Gambling Hall in Las Vegas, NV as an on-call Dealer, handling assigned games accurately and delivering attentive guest service.

Responsibilities

Deal assigned games in line with standard rules, company procedures, and applicable gaming regulations.
Shuffle and deal cards accurately to customers.
Quickly and accurately calculate the face value of cards.
Exchange cash for the correct chip denominations.
Pick up losing bets and remove cards from the customer’s betting square.
Pay winning bets and place chips into the appropriate betting square.
Complete required forms, records, and documents in accordance with rules and regulations.

Requirements

Must be at least 21 years of age.
Six (6) months of prior experience or dealer’s school is strongly preferred.
Maintain current knowledge of applicable company policies and gaming regulations.
Excellent customer skills.
Ability to stand for extended periods for the majority of the shift.
Ability to bend and reach across the gaming table.
Ability to use hands to deal and collect playing cards.
Ability to obtain and/or maintain necessary licenses and/or certification.

Work Location and Pay

Location: Las Vegas, NV (onsite)
Pay: USD 15 - 18 per hour

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3d ago

Sportsbook Agent

Hard Rock Hotel & Casino Atlantic City Atlantic City, NJ

Atlantic City, NJ

3d ago

$16 - $16/hr Full time Administrative Support Customer Service Gaming Agent

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Job Description

The Sportsbook Agent role at Hard Rock Hotel & Casino Atlantic City is performed onsite in Atlantic City, NJ, and supports the Sportsbook Supervisor through guest-focused service and accurate, timely assistance related to the Sportsbook and its products.

Role Overview

Reporting under the direction of the Sportsbook Supervisor, the Sportsbook Agent works as part of a team to meet and exceed customer satisfaction expectations. The position is responsible for helping enhance the player experience by providing professional support and ensuring wagers and related processes are handled accurately and efficiently.

Key Responsibilities

Record patrons’ wager requests and enter wagers into the wagering system.
Handle the cash drawer for wager intake and payouts, then reconcile the drawer.
Detect potential responsible gaming concerns and advise customers at risk of responsible gaming issues.
Communicate T&C details to customers regarding wagering rules and applicable policies.
Promote and educate patrons on sports-related products and available wager types.
Perform other duties as assigned.

Required Qualifications

Must hold a Casino Employee Registration or be able to obtain one from the NJ DGE.
Competent working knowledge of MS Office applications.
Advanced knowledge of online and/or brick-and-mortar casino and sports book operations is not required, but is a plus.

Technology

MS Office applications.

Compensation

$16.00 per hour

Benefits

401K with match.
Paid Time Off.
Holiday Pay.
Free Meals, Free Uniforms, and Free Parking.
Discounts at Hard Rock properties around the globe.
Eligibility to participate in a discretionary annual bonus program.
Training and Leadership development programs.
Wellness programs including onsite information and fitness seminars.
Team Member Resource Groups.
Recognition programs.

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Gaming Agent Hotel Jobs

Dealer - On Call

Sportsbook Agent

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