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Job Description

Join Plaza Hotel & Casino LLC as a Bingo Agent in Las Vegas, NV (onsite).

Responsibilities

  • Sell bingo cards to guests
  • Count bingo cards and maintain the bank accurately
  • Perform caller duties, including calling numbers over the microphone, giving instructions, and announcing the amount of money to be won
  • Reach for bingo balls while using machines and retrieve dropped balls
  • Verify winning cards and distribute winnings in accordance with company standards and cash handling procedures
  • Assist customers with learning and playing bingo by providing information and instructions
  • Travel through customer seating aisles to collect winning cards, balance, and carry bingo boards
  • Observe players during the game
  • Complete other duties as assigned by management

Requirements

  • Must be at least 21 years of age
  • Six (6) months of Bingo experience
  • 1 year of customer service experience
  • Ability to stand and/or walk for extended periods during the shift
  • Ability to lift 50 pounds
  • Excellent communication and customer service skills
  • Ability to obtain/maintain required licenses and/or certifications
  • Effective written and verbal communication with Guests, Team Members, and Management
  • High school diploma or equivalent
  • Ability to work well with co-workers and collaborate across departments and management levels
  • Well-groomed appearance
  • Ability to maneuver to all areas of the Bingo Room
  • Ability to remain calm and professional in stressful situations
  • One year of experience preferred
  • Money handling and documentation skills preferred
  • Previous experience in a similar resort setting

Licenses & Certifications

  • Gaming License

Schedule

  • Varies

Physical Requirements

  • Physical ability to access all facility areas; move, lift, carry, push, pull, and place objects
  • Ability to withstand prolonged standing, stretching, bending, kneeling, lifting, and carrying items weighing at least 50 lbs without restriction
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
  • Physical stamina and proper mental attitude to work under pressure
  • Ability to work indoors and outdoors, with exposure to hot/cold surfaces, steam, and wet floors
  • Capable of working in a fast-paced, busy, and noisy environment
  • Most tasks performed indoors; occasional events may require outdoor activities

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