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Job Description

At Sheraton Indianapolis Hotel at Keystone Crossing, this part-time Bartender role supports the lounge and bar experience by preparing orders, serving guests, and keeping service areas running smoothly. You will handle everything from alcohol compliance checks to drink and food preparation, while coordinating daily station upkeep and accurate sales tracking.

Key Responsibilities

  • Verify customer identification to confirm age requirements for alcohol service.
  • Answer questions, present menu information, and take food and beverage orders from guests and/or serving staff.
  • Prepare drink orders, including wine, liquor, and beer.
  • Prepare appetizers and food items according to recipes and established standards.
  • Monitor lounge and bar seating to ensure guests are served.
  • Compute bills, accept payment, and track and balance sales receipts.
  • Take steps to limit problems and liability related to excessive drinking, including discontinuing alcohol service and notifying management of potential issues.
  • Clean bar work areas and tables, along with glasses, utensils, and bar equipment.
  • Maintain the kitchen and lounge station by keeping areas tidy, and clean and stock the bar and kitchen at the end of each shift.
  • Plan, organize, and control lounge and bar operations.
  • Slice and pit fruit for drink garnishes.
  • Arrange bottles and glasses for attractive displays.
  • Create drink recipes.
  • Maintain weekly inventories of liquor, food supplies, and equipment, and order or requisition supplies as needed.
  • Ensure temperature logs and waste logs are maintained daily.
  • Receive dates and inspect food items and supplies to ensure quality and quantity meet established standards and specifications.
  • Ensure tips are reported properly for tax processing.
  • Perform other duties as assigned.

Qualifications

  • Three to six months of related experience, or an equivalent combination of training and experience.
  • Alcohol Awareness Certification that complies with State regulations.
  • Ability to read, write, and speak English.
  • Ability to identify and resolve problems in a timely manner, develop alternative solutions, and use sound judgment even with emotional topics.
  • Ability to manage difficult or emotional customer situations, including responding promptly to needs and service requests.
  • Ability to maintain a high level of professionalism and treat others with respect and consideration.
  • Knowledge of and ability to interpret and follow policies and procedures.
  • Knowledge of and ability to adhere to safety and security procedures, report potentially unsafe conditions, and use equipment and materials properly.
  • Ability to present and express ideas clearly and concisely in appropriate oral or written formats.
  • Ability to meet work schedule demands, including arriving on time; may occasionally require working outside regularly scheduled hours, with schedules varying by business need.

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Paid training
  • Referral program
  • Vision insurance

Job Type: Part-time (in person)
Work Location: Indianapolis, IN (onsite)

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