Gourmet Apprentice Bartender
Job Description
Plaza Hotel & Casino LLC is seeking a Gourmet Apprentice Bartender to support a high-volume bar operation in Las Vegas, NV. This onsite role helps deliver service guests can count on while maintaining a clean, well-stocked bar and assisting the Bartender with key opening, closing, and drink-prep tasks.
Role Overview
The Bar Apprentice provides excellent service to guests, keeps the bar area clean and stocked, and assists with drink preparation and bar duties. The position also includes responsible alcohol management and compliance with company, health, and liquor regulations, along with clear communication with management and service teams to address guest needs promptly.
Responsibilities
- Clean equipment, tools, and supplies and keep them in good working order.
- Greet guests in a positive, friendly manner to create a welcoming experience.
- Maintain cleanliness and appearance of the bar.
- Stock the bar with supplies required for service.
- Complete opening side duties, including checking quality and amount of bar stock and supplies via checklist, setting up bottles in the display cabinet and speed rail, checking the condition and cleanliness of the blender, shaker, and other tools, and checking refrigeration unit and glass wash machine temperatures.
- Assist Bartenders with service execution while following the Bartender’s direction.
- Refill ice coolers, garnish trays, straws, and napkins.
- Perform opening and closing duties based on shift assignment.
- Bid farewell to guests, using the guest’s name when known, and encourage them to return.
- Anticipate guest needs and respond appropriately with a sense of urgency.
- Work as a team by supporting guests, employees, and inquiries.
- Communicate effectively with management, Bartenders, and service staff to resolve issues and fulfill requests from guests and other employees.
- Follow procedures and policies set forth by the company, division, and department.
- Follow all health and safety regulations.
- Mix and serve drinks according to standard recipes.
- Ensure accurate POS entry of drink orders from servers before serving drinks.
- Clean glassware using a glass machine and/or three-compartment sink.
- Legibly document designated items on the spill sheet.
- Use supplies efficiently to help achieve budgeted beverage cost and prevent waste.
- Use all chemicals according to OSHA regulations and hotel requirements.
- Document and manage safety-related alcohol service responsibilities, including recognizing intoxication, monitoring potentially intoxicated or disruptive guests, bringing concerns to a manager, and refusing further alcohol service in a courteous and safety-minded manner.
- Accurately check guest identification.
- Maintain complete knowledge of menu items, liquor brands, beers, and non-alcoholic selections in the assigned outlet.
- Maintain complete knowledge of designated glassware, ingredients, preparation methods, and garnishes for each drink.
- Maintain knowledge of and strictly abide by state liquor regulations, state and federal liquor laws, and all safety and health department procedures.
- Perform other job-related duties as necessary.
Requirements
- At least 1 year of previous Apprentice Bartending experience.
- 1 year of customer service experience.
- Working knowledge of spirits, wine, and food.
- Working knowledge of liquor dispensing guns.
- Excellent customer service skills.
- Ability to lead and mentor a team.
- Interpersonal skills to interact effectively with business contacts.
- Professional appearance and demeanor.
- Ability to work varied shifts, including weekends and holidays.
- High school diploma or equivalent.
- Effective communication in English, both written and oral.
- Previous experience working in a similar resort setting.
- Alcohol Awareness.
- Food Handler’s Card.
- Union Referral.
Technologies
- POS system
- Liquor dispensing guns
- Glass machine
- Three-compartment sink
Work Schedule and Conditions
- Work schedule/hours: varies.
- Must be able to work indoors and be exposed to environmental factors such as noise, dust, and cigarette smoke.
Physical Requirements
- Ability to access all areas of the facility and lift, carry, push, pull, and place objects.
- Ability to withstand prolonged standing, stretching, bending, kneeling, and lifting/carrying items weighing at least 50 lbs without restriction.
- Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Physical stamina and proper mental attitude to work under pressure in fast-paced, busy, and noisy environments.
- Indoor work is typically dominant, with some events requiring outdoor activity; exposure to hot/cold surfaces, steam, and wet floors may occur.