Executive Housekeeper/Mgmt

Phoenix, AZ (onsite) Executive Housekeeper opportunity with Hotel Equities Group, LLC to lead daily housekeeping and laundry operations with a focus on cleanliness, safety, and brand standards.

Responsibilities

• Lead, supervise, schedule, and motivate housekeeping and laundry team members.
• Maintain consistently high standards across guest rooms, public areas, meeting spaces, and back-of-house areas.
• Complete daily room inspections and quality assurance audits to protect presentation standards.
• Create staffing schedules that balance productivity with business demand.
• Recruit, onboard, train, coach, and evaluate housekeeping associates.
• Promote teamwork, accountability, safety, and guest satisfaction across the department.
• Manage department labor costs, operating expenses, and inventory while staying within budget guidelines.
• Order and maintain housekeeping supplies, linens, amenities, and cleaning equipment.
• Coordinate preventative maintenance needs with the Engineering Department and report maintenance deficiencies.
• Ensure compliance with OSHA regulations, hotel safety policies, chemical handling procedures, and brand standards.
• Handle guest requests and service recovery needs professionally and promptly.
• Oversee lost and found procedures and ensure proper documentation.
• Maintain accurate departmental records, reports, inventories, and payroll documentation.
• Support hotel initiatives, inspections, and brand quality assurance programs.
• Perform other duties as assigned by hotel leadership.

Requirements

• High school diploma or equivalent required.
• Previous housekeeping leadership experience in a hotel environment required.
• Executive Housekeeper or Assistant Executive Housekeeper experience preferred.
• Hotel brand experience preferred (Marriott, Hilton, Hyatt, IHG, Wyndham, or other major brands).
• Strong leadership, coaching, and team-building capabilities.
• Excellent organizational, planning, and time management skills.
• Strong communication and problem-solving skills.
• Proficiency with Microsoft Office and hotel property management systems preferred.
• Ability to manage multiple priorities in a fast-paced hospitality environment.
• Ability to walk and stand for extended periods throughout the workday.
• Frequently bend, stoop, kneel, reach, and climb stairs; occasionally use ladders.
• Ability to lift, push, pull, and carry up to 50 pounds.
• Ability to inspect guest rooms and public spaces throughout the property.
• Safely operate housekeeping equipment and cleaning machinery.
• Work with approved commercial cleaning chemicals while following safety protocols.
• Occasionally assist housekeeping staff with room cleaning as business demands require.
• Flexibility to work mornings, evenings, weekends, and holidays as business needs require.

Technologies

• Microsoft Office
• Hotel property management systems
• Computers and tablets

Benefits

• Team-Driven and Values-Based Culture
• Medical, Dental & Vision Insurance
• Paid Vacation & Holidays
• Same-Day Pay Available
• Career Growth Opportunities & Leadership Development Programs
• Reduced Hotel Rates Throughout Our Portfolio
• Employee Assistance Program
• 401(k) Retirement Plan
• Employee Discounts
• Life Insurance
• Paid Parental Leave
• Referral Bonus Program
• Third-Party Perks (Movie Tickets, Attractions, Shopping & More)

Equipment Used

• Commercial vacuums
• Carpet and floor care equipment
• Housekeeping carts
• Commercial washers and dryers
• Linen management equipment
• Cleaning chemicals and sanitation products
• Computers, tablets, and property management software

Salary: USD 55,000 - 60,000 per year.