Assistant Housekeeping Manager

Support the daily cleanliness standards across rooms, laundry, and public areas while helping lead the housekeeping team.

Responsibilities

• Coordinate daily room turns, including assigning cleaning staff and setting inspection zones.
• Adjust staffing in real time based on hotel occupancy levels and VIP arrival schedules.
• Complete routine inspections of guest rooms and public areas to confirm adherence to brand standards.
• Ensure compliance with safety and sanitation policies, including OSHA requirements.
• Assist with interviewing, hiring, onboarding, and training for room attendants, laundry staff, and supervisors.
• Provide coaching and support to help team performance meet housekeeping and brand expectations.
• Monitor and manage linen par levels, guest amenities, chemical stock, and housekeeping equipment needs.
• Report equipment and facility repair needs to the engineering department.
• Respond promptly to guest complaints, special requests, and lost-and-found items.

Requirements

• High school diploma or a 2- to 4-year degree in hospitality or hotel management.
• Typically requires 1–2 years of housekeeping or supervisory experience in hospitality.
• Familiarity with property management systems.
• Working knowledge of Microsoft Office.

Technology

• Property management systems
• Microsoft Office

Compensation

• $45,000 - $55,000 per year

Location: Hilo, HI 96720 (onsite)