Housekeeping Manager
Job Description
Lead the housekeeping team and help maintain City Express by Marriott cleanliness, safety, and readiness standards across the property in Corvallis, OR.
Key Responsibilities
- Perform daily inspections of guest rooms, corridors, public areas, and back-of-house spaces to confirm brand-aligned cleanliness and quality standards.
- Manage room attendant assignments and room scheduling based on daily occupancy, arrival lists, and special guest requests.
- Coordinate room turnaround priorities with the Front Desk team to support efficient check-in operations.
- Oversee on-site laundry operations, linen care, and uniform/linen inventory control.
- Recruit, onboard, train, and schedule room attendants, housepersons, and laundry staff.
- Run morning shift briefings covering productivity goals, safety priorities, and service expectations.
- Coach team members through continuous guidance, performance evaluations, and hands-on support.
- Track consumption of guest amenities, cleaning chemicals, linens, and housekeeping equipment.
- Complete monthly physical inventory counts and submit orders within approved operational budget guidelines.
- Partner with Maintenance to report room damage, structural repair needs, or equipment servicing through property management systems.
- Maintain health, sanitation, and safety compliance, including SDS (Safety Data Sheets) management and OSHA standards.
- Monitor guest feedback scores tied to room cleanliness and drive targeted corrective action plans when needed.
Requirements
- 2–4 years of housekeeping supervisory or management experience in hotel operations (select-service or Marriott-branded experience preferred).
- Marriott Property Management Systems (PMS) and/or experience with digital housekeeping room tracking software is a plus.
- Strong organization and attention to detail, with clear communication and the ability to prioritize in a fast-paced environment.
- Spanish-speaking is a plus.
- Ability to lift 30–50 lbs and to stand, walk, bend, and push/pull linen carts for extended periods during the shift.
- Ability to work weekends and holidays.
Tools & Technologies
- Marriott Property Management Systems (PMS)
- Digital housekeeping room tracking software
- Property management systems
Compensation
- Salary range: USD 40,000 - 50,000 per year
Benefits
- Health, Dental, and Vision Insurance
- 401(k) Retirement Savings Plan with company match
- Paid Time Off (PTO) and Vacation Days
- Marriott Rate Program (discounted room rates worldwide for employees, family, and friends)