Guest Room Attendant

At Pahrump Nugget Hotel & Casino in Pahrump, NV, this role supports the Housekeeping team by ensuring guest rooms are cleaned, serviced, and maintained to department standards. You play a key part in creating an environment that feels welcoming, comfortable, and safe, while helping support overall guest satisfaction.

Key Responsibilities

• Provide timely, courteous guest service aligned with the company’s guest service culture.
• Load and restock housekeeping carts with linens, amenities, and cleaning supplies as needed throughout the shift.
• Clean and service guest rooms according to department standards, including making beds, dusting, vacuuming, and replenishing amenities.
• Replace or report missing, damaged, or broken items and furniture.
• Complete room status reports accurately and follow entry/exit procedures for guest rooms.
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position.
• Deliver outstanding guest service in a timely manner to both guests and fellow team members in line with company standards.
• Perform other duties as assigned.

Qualifications and Requirements

• At least 3 months of hospitality, cleaning, or related experience preferred.
• Ability to follow instructions and complete tasks accurately in a fast-paced environment.
• Strong communication skills and willingness to work as part of a team.
• Committed to fostering a respectful, inclusive, and safety-conscious work environment.
• Must be at least 18 years of age.
• Ability to effectively communicate in English, both written and verbal.
• Obtain and maintain all required work cards by the company (work cards listed: None).
• Verify right to work in the United States.
• Frequently push/pull up to 70 lbs.
• Frequently lift and/or carry up to 50 lbs at floor, knee, waist, and chest levels.
• Frequently squat, kneel, reach, bend, and twist.
• Constantly standing and walking.
• Ability to communicate using in-person speech, radios, and telephone.
• Ability to hear, understand, and distinguish speech and/or other sound in person.
• Ability to use tools or equipment requiring a high degree of dexterity.
• Ability to ascend and descend stairs.

Work Environment

• Indoor work setting.
• Possible exposure to smoky and noisy conditions.
• Possible slippery surfaces.
• Exposure to dust, fumes, and/or gases.

These statements are intended to describe the general nature and level of work performed by individuals in this classification and are not intended to be exhaustive. Other duties, responsibilities, and activities may change or be assigned at any time. You must be able to perform essential functions with or without reasonable accommodation.