Hotel and Catering Sales Associate

Hells Canyon Grand Hotel (Ascend Hotel Collection) is seeking a Sales & Catering Associate to support sales and event planning by responding to client inquiries and providing administrative assistance. This onsite role in Lewiston, ID helps coordinate meeting space, accommodations, and event bookings while ensuring records and documentation are accurate.

Key Responsibilities

• Verify customers’ personal information and payment details.
• Contact customers by phone or email to answer questions and/or collect missing information.
• Maintain and update sales and customer records.
• Complete data entry in multiple applications and programs.
• Assist in compiling Sales & Catering reports.
• Provide additional administrative support to the sales department when requested.

Customer and Booking Support

The role supports the sales and catering process by addressing inquiries related to meeting spaces, accommodations, and event bookings. You will help ensure that client information is reviewed, questions are handled promptly, and follow-up items are captured for proposal and contract preparation.

Requirements

• Exceptional interpersonal and customer service skills.
• Intermediate to high proficiency in computer word processing and spreadsheet software in Microsoft Office Suite.
• Excellent written and verbal communication skills.

Computer Skills and Tools

• Microsoft Office Suite (Excel, Word, Outlook)
• STS Cloud
• Toast

Pay and Starting Rate

Starting pay is $20 to $30 per hour, depending on experience. Pay range: $20.00 - $30.00 per hour.

Work Schedule

The work schedule is generally Monday through Friday, 8:00am to 5:00pm, with some requirement for additional hours outside the normal schedule related to events.

Location and Work Mode

Onsite in Lewiston, ID (in person).

Benefits

• Employee discount
• Flexible schedule
• Professional development assistance