Hotel Night Auditor

As a Hotel Night Auditor at Cambria Hotel Colorado Springs, you’ll be the first point of contact for guests during the overnight hours and help ensure each stay runs smoothly from check-in through the end of the shift. Based in Colorado Springs, CO (onsite), this role combines guest service with essential front desk and reporting duties.

You’ll manage nightly operations, support guest needs in real time, and help maintain accurate financial and operational records. The position also includes payment processing, reservations, and coordinating with the right departments to address guest concerns.

Key Responsibilities

• Prepare and distribute nightly reports, ensuring accurate financial and operational records.
• Handle basic maintenance, housekeeping, or laundry tasks to address immediate guest needs.
• Process payments, generate invoices, and balance transactions at the end of each shift.
• Manage reservations by phone, email, or in person, including both individual and group bookings.
• Resolve guest concerns by coordinating with the appropriate departments to support satisfaction.

Requirements

• Ability to stand, walk, and lift up to 25 pounds as needed.
• Proficiency with internet software and the Microsoft Office Suite including Excel, Word, Outlook, and PowerPoint.
• Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job.
• Hospitality experience is preferred but not required, with welcome for applicants at all experience levels.

Compensation

• $16+ hourly, depending on experience.

Technologies Used

• Internet software
• Microsoft Office Suite
• Excel
• Word
• Outlook
• PowerPoint