Night Auditor

The Night Auditor role with NY HOTEL MANAGEMENT is a guest-facing position based onsite in Brooklyn, NY, focused on delivering reliable service throughout the evening shift. The position supports smooth check-in and check-out, coordinates with housekeeping for room availability, and completes required documentation with accuracy and timeliness.

Role Overview

The Night Auditor assists hotel guests with check-in and check-out, provides room keys, and processes payments. The role also involves coordinating room availability with housekeeping, responding to guest inquiries, and ensuring paperwork is completed promptly and accurately. The incumbent will maintain awareness of hotel operations and activities while supporting consistent health and quality standards.

Responsibilities

• Monitor and maintain knowledge of hotel operations and activities
• Take reservations and answer questions via phone, email, and in-person
• Build rapport with guests and identify needs through friendly conversation and open-ended questions
• Describe the features and amenities of guest rooms
• Ensure compliance with health and quality standards

Key Duties During the Night Shift

• Assist with guest check-in and check-out procedures
• Issue room keys and process payments
• Coordinate room availability with housekeeping staff
• Complete required paperwork accurately and promptly
• Answer guest inquiries throughout the shift

Requirements

• Friendly and outgoing personality
• Familiarity with hospitality industry standards
• Proficient in English; knowledge of other languages is a plus
• Computer literacy
• Able to resolve issues with a customer-focused orientation
• Able to lift 30 pounds

Compensation

USD 20 - 20 per hour

Benefits

• 401(k)
• 401(k) matching
• Employee discounts
• Flexible schedule
• Training & development

Additional Perks

• Flexible Scheduling
• Career Advancement Opportunities
• Competitive Compensation