Houseperson

The Houseperson at Hotel Burbank supports Room Attendants by assisting with heavy lifting and maintaining clean, fully stocked guest and public areas. This role helps ensure complete guest satisfaction through prompt service, careful housekeeping support, and consistent attention to safety standards.

Key Responsibilities

• Follow OSHA (Occupational Safety and Health Administration) standards and comply with all company safety policies and procedures
• Assist Room Attendants with heavy items such as mattresses and linens, including stripping linens from mattresses
• Remove dirty linens from assigned Room Attendants’ carts and closets and transport them to the laundry area throughout the day
• Deliver fresh linens and other cart supplies to Room Attendants throughout the day
• Maintain cleanliness and organization of floor closets and vending areas by removing trash, wiping shelves and counters, sweeping and waxing floors, and removing non-floor closet items for proper storage
• Handle housekeeping-related guest requests in a timely and efficient manner, including delivery of supplies such as linens and cots
• Clean public areas for assigned floors, including public restrooms, fixtures, vending areas, storage areas, and other public spaces
• Report needed repairs or unsafe conditions to a supervisor
• Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction
• Monitor and control supplies and amenities to minimize waste within housekeeping areas
• Support teamwork and quality service through daily communication and coordination with other departments
• May collect newspapers and other items for recycling
• May assist with deep cleaning projects and/or meeting setup and takedown needs as required
• Perform other duties as assigned

Required Qualifications

• Basic written and verbal communication skills
• May be required to work nights, weekends, and/or holidays

Preferred Qualifications

• High School Diploma
• Some housekeeping experience in a hotel environment
• Bilingual (English/Spanish)

Physical Requirements

• Frequently handle objects and equipment to maintain the facility
• Frequently work in areas with high temperatures around heavy equipment
• Ability to carry, push, move, and lift large, bulky, and/or heavy objects up to 50 pounds, and pulling items up to 100 pounds
• Ability to perform tasks that may involve prolonged standing, walking, repetitive bending, and other physical activities

Location and Pay

Hotel Burbank | Burbank, CA | Onsite role. Pay is USD 22 per hour.