House Attendant

Support housekeeping operations while keeping assigned areas, equipment, and guestrooms clean, well-maintained, and ready for guest use.

Responsibilities

• Buff marble floors daily according to hotel standards.
• Shampoo carpets in public areas according to hotel standards.
• Shampoo furniture as needed.
• Clean guestrooms as needed.
• Deliver items to guestrooms as required (including express checkout and newspapers, property specific).
• Handle luggage assistance requests in a friendly, efficient, and courteous manner.
• Process and handle items for Lost and Found according to hotel standards.
• Have knowledge of and assist in all emergency procedures.
• Maintain hotel equipment in proper working order.
• Keep hotel equipment storage organized and maintained in the proper area.
• Complete special projects assigned by the Housekeeping Manager.
• Maintain overall guest satisfaction.

Requirements

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Ability to exert physical force:
  • Up to 100 pounds occasionally
  • 50 pounds frequently
  • Up to 20 pounds constantly to lift, carry, push, pull, or otherwise move objects
• Ability to stand during the entire shift.
• Effective communication skills (verbal and written) with employees and guests at all levels in an attentive, friendly, courteous, service-oriented manner.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
• For Employees Based in Washington:
  • 8 paid holidays per year
  • Up to 20 days of paid vacation per year (based on classification and length of service)
  • Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked; up to 72 hours of unused time carried over from one anniversary year to the next
• For Employees Based in Colorado:
  • 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
  • Up to 20 days of paid vacation per year (based on classification and length of service)
  • 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked
• For Employees Based in California:
  • 8 paid holidays per year
  • Up to 20 days of paid vacation per year (based on classification and length of service, capped at 1.5x annual accrual rate); non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO
  • Paid Sick Time accrues at 1 hour for every 30 hours worked; unused time carried over up to a maximum of 80 hours (in Los Angeles, employees receive 40 hours annually and unused time does not carry over)

Benefits note: Certain benefits may vary for associates covered by a Collective Bargaining Agreement (CBA). For those associates, eligibility and terms are governed by the applicable CBA and plan documents, and may differ from the benefits described.

Benefits eligibility: The above-referenced benefits do not apply to part-time positions.

Location

• Miami, FL (onsite)
• E11EVEN Club Hotel & Residences created to promote an exclusive, personal, and self-curated way of being.
• Residences in Miami reflect the vibrancy of the surrounding people and culture.

Posting Date

• Posted on 11/8/2026
• Open for at least 60 days

Compensation Type

• Hourly (Highgate Hotels)