House Attendant

GRAND PACIFIC HOTEL SERVICES LP is seeking a House Attendant to help keep hotel guest rooms and surrounding areas clean, organized, and maintained to hotel standards. In this onsite role in Carlsbad, CA, you will support a positive guest experience by completing thorough cleaning and upkeep across room and common areas.

What you’ll do

• Maintain cleanliness and upkeep of hotel guest rooms and related areas according to hotel standards.
• Supply and furnish maids closet with linens and amenities for guest rooms.
• Keep the maids closet clean and well maintained throughout the shift.
• Pick up dirty linen from maids carts and furnish clean linen throughout the day.
• Maintain cleanliness of trash chute rooms.
• Clean and maintain glass doors and windows.
• Maintain cleanliness of the vending and ice rooms.
• Maintain cleanliness of hallways and stairwells, including vacuuming/carpet extraction.
• Clean hallway lamps (sconces and ceiling lamps).
• Maintain cleanliness of elevators.
• Keep hallway telephones maintained and furnished with supplies.
• Support Room Attendants by cleaning and stripping guest rooms.
• Complete guest requests throughout the day.
• Ensure the work area is clean when finished.
• Maintain knowledge about the hotel and keep a neat, clean, professional appearance at all times.
• Enforce hotel safety standards and complete other duties or projects assigned by the Manager.

Requirements

• Ability to speak, read, write, and understand the primary language(s) used in the workplace.
• Good communication skills, both verbal and written.
• Knowledgeable with carpet care and floor care.
• Some experience with carpet and floor care equipment preferred.
• Knowledgeable with cleaning chemicals and supply equipment.
• Work performed indoors and outdoors; temperatures are moderate and controlled by hotel environmental systems.
• Ability to stand and exert well-paced mobility for up to 4 hours at a time.
• Ability to maneuver between tasks occurring simultaneously and perform tasks in limited spaces.
• Ability to bend, squat, and lift up to 75 lbs. on a regular and continuing basis.
• Ability to push and pull carts and equipment up to 250 lbs. on a regular and continuing basis.
• Ability to bend, stoop, squat, and stretch to complete cleaning tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, and visual acuity.
• Talking and hearing occur continuously when communicating with guests, supervisors, and employees.
• Vision occurs continuously, including near vision and depth perception.
• Manual dexterity to operate necessary equipment.
• High school or equivalent education required.

Attendance and compliance

• Regular attendance is essential to successful performance and may be established by the hotel.
• Employees with irregular attendance may be subject to disciplinary action, up to and including termination.
• Due to hospitality business needs, schedules may vary.
• Attendance at scheduled training sessions and meetings is required.
• Employees must comply with Westin/Solea Carlsbad Resort & Spa rules and regulations for safe and effective operation of facilities.
• Violations of hotel rules may result in disciplinary action, up to and including termination.

Additional supportive expectations

• Grooming: Maintain a neat, clean, and well-groomed appearance per Westin/Solea Carlsbad standards.
• Attendance: Regular attendance and punctuality per hotel standards are required; irregular attendance/tardies may lead to disciplinary action up to and including termination.

Experience: Prior hospitality experience preferred.

Licenses or certificates: A driver’s license is desired.

Compensation: USD 19 - 19 per hourly.