Cambridge, MA

Hotel Jobs in Cambridge, MA

6 jobs found

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30d ago

Overnight Auditor

Hotel 1868 LLC Cambridge, MA

Cambridge, MA

30d ago Closed

$19 - $21/hr Full time Accounting Administrative Support Auditing

This position is no longer accepting applications (closed Sep 11, 2026).

Job Description

At Hotel 1868 LLC, the Overnight Auditor plays a key role in keeping the hotel running smoothly from the close of day to the start of the next shift. This onsite position in Cambridge, MA combines guest-facing responsibilities with detailed nightly auditing and reconciliation to support accurate reporting and a well-prepared lobby and breakfast.

Working an overnight schedule, you will manage guest check-in and check-out, respond to reservation requests, and complete the nightly audit workflow across hotel systems. The role reports to the Front Desk Manager/Operations Manager and helps ensure readiness, financial accuracy, and consistent guest service throughout the night.

Responsibilities

Check in and check out guests while maintaining the confidentiality of guest information
Handle reservation inquiries, including cancellations and amendments
Support guest satisfaction by following and upholding the highest quality of guest service
Follow the shift checklist and accurately record notes throughout the shift
Run audit reports and journals from all credit card and computer systems
Reconcile credit card systems (Shift4) with night audit reports for inhouse guests and folios
Balance revenue and settlement accounts nightly, maintain files, and reset the system for next day operations
Input revenue, expenses, and allowances to generate required daily reports and other reports listed on the nightly audit checklist
Review and verify rate changes on in-house guests and correct discrepancies
Reconcile valet and daily charges with the valet company and complete any other required reporting
Perform accurate cash handling procedures and safety deposit box procedures
Monitor lobby traffic and control the flow of non-guests entering the hotel when needed
Review VIP reservations for incoming and in-house guests
Prepare the lobby and breakfast for the oncoming shift
Maintain comprehensive knowledge of service standards, guest relations, and etiquette
Maintain comprehensive knowledge of applicable Federal, state, and local health and safety regulations
Communicate effectively in English with guests and associates
Demonstrate excellent mathematical and computer skills and remain awake and alert during the entire shift

Requirements

Conduct yourself professionally, including acts and dress, and set standards for associates
Verbally communicate effectively with guests, vendors, and other associates
Assist with the preparation of statistical reports and presentations as needed
Accurately report information
Remain calm and alert during emergencies or heavy hotel activity
Resolve guest complications such as location changes or credit issues
Field guest complaints and develop effective solutions and results
Complete projects and assignments thoroughly, professionally, and with care
Adapt to high-pressure conditions and changing circumstances
Take responsibility for personal growth and development
Express ideas and convey information clearly, effectively, and professionally
Attend required meetings
High school education and or relevant training and experience required; additional education preferred
Additional language ability preferred
roomMaster training preferred, but not required

Technologies

Shift4
roomMaster

Compensation and Benefits

USD 19 - 21 per hour based on previous experience
3 weeks paid time off available to be accrued per year
40 hours PTO available to rollover each year
Health Insurance Benefits with partial coverage paid by the hotel
Dental Insurance Benefits with partial coverage paid by the hotel
Vision Insurance Benefits with partial coverage paid by the hotel
Life Insurance with coverage paid by the hotel
401k plan with employer matching 100% up to 6% of personal contributions
Paid holidays
Monthly MBTA pass paid by the hotel

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30d ago

Front Desk Agent

Hotel 1868 LLC Cambridge, MA

Cambridge, MA

30d ago Closed

$17 - $20/hr Full time Administrative Support Customer Service Front Desk

This position is no longer accepting applications (closed Sep 11, 2026).

Job Description

Hotel 1868 LLC in Cambridge, MA is hiring a Front Desk Agent onsite. This role supports an attentive, welcoming guest experience while giving you a stable schedule and strong benefits package, including health coverage support and employer-matched retirement contributions.

Compensation & Benefits

Hourly pay ranges from $17 to $20 depending on previous experience. Team members can also access:

3 weeks paid time off available to be accrued per year
40 hours PTO available to rollover each year
Health Insurance with partial coverage paid by the hotel
Dental Insurance with partial coverage paid by the hotel
Vision Insurance with partial coverage paid by the hotel
Life Insurance with coverage paid by the hotel
401(k) plan with employer matching 100% up to 4% of personal contributions
Paid holidays
Monthly MBTA pass paid by the hotel

What You’ll Do

Reporting to the Front Office Manager/Operations Manager, you will manage front desk operations from arrival to departure, handling reservations, guest services, and key administrative duties.

Check-in and check-out guests while keeping guest information confidential
Manage reservation inquiries, cancellations, and amendments
Provide guest service focused on satisfaction and quality
Answer questions related to hotel services, registration, and local recommendations such as shopping, dining, travel directions, transportation, and entertainment reservations
Follow the shift checklist and record notes accurately throughout your shift
Review VIP reservations for incoming and in-house guests
Sort and track incoming mail and messages
Transmit and receive messages using all available communication avenues
Use various office software accurately
Maintain full working knowledge of each shift, including night audit
Accurately complete cash handling and safety deposit box procedures
Monitor lobby traffic and help control the flow of non-guests entering the hotel when needed
Apply service standards, guest relations, and etiquette consistently
Follow applicable Federal, state, and local health and safety regulations

Required Skills & Qualifications

High school education and/or relevant training and experience required (additional education preferred)
Professional conduct and appearance; sets standards for all associates
Effective verbal communication with guests, vendors, and other associates
Ability to resolve guest complications such as location changes or credit issues
Ability to field guest complaints and develop effective solutions
Ability to assist with preparation of statistical reports and presentations as needed
Ability to accurately report information
Strong mathematical and computer skills
Ability to adjust to high-pressure conditions and adapt to change
Attend required meetings and take responsibility for personal growth and development
Clear, professional communication of ideas and information
Stay calm and alert during emergencies or heavy hotel activity
Comfortable following shift checklist, using office software, and completing cash and safety deposit procedures
Comprehensive knowledge of the English language for communication with guests and associates
Additional language ability preferred
roomMaster training preferred, not required

Tools & Systems

roomMaster (preferred)
Various office software

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30d ago

Overnight Auditor

Porter Square Hotel LLC Cambridge, MA

Cambridge, MA

30d ago Closed

$19 - $21/hr Full time Accounting Auditing Customer Service

This position is no longer accepting applications (closed Sep 11, 2026).

Job Description

The Overnight Auditor at Porter Square Hotel LLC supports the front desk and operations through the night, ensuring a smooth guest experience from check-in and check-out to the completion of nightly financial reporting. This onsite role in Cambridge, MA works under the Front Desk Manager/Operations Manager and requires you to stay awake and alert for the duration of your shift.

Key Responsibilities

Support guest check-in and check-out, handling guest information with confidentiality
Manage reservation needs, including inquiries, cancellations, and amendments
Maintain guest satisfaction by upholding the highest quality of guest service
Follow the shift checklist and record notes accurately throughout the shift
Run nightly audit reports and journals from all credit card and computer systems
Reconcile credit card systems (Shift4) with night audit reports pertaining to in-house guests/folios
Balance nightly revenue and settlement accounts, maintain required files, and reset systems for the next day’s operations
Enter and verify revenue, expenses, and allowances to generate daily reports and other items on the nightly audit checklist
Review and verify rate changes for in-house guests and correct discrepancies
Reconcile valet and daily charges with the valet company and complete other reporting as required
Perform accurate cash handling and safety deposit box procedures
Monitor lobby traffic and help control the flow of non-guests entering the hotel when needed
Review VIP reservations for both incoming and in-house guests
Prepare the lobby and breakfast for the oncoming shift

Requirements

Comprehensive knowledge of service standards, guest relations, and etiquette
Comprehensive knowledge of applicable Federal, state, and local health and safety regulations
Ability to effectively communicate using English with guests and associates
Excellent mathematical and computer skills
Ability to remain awake and alert during the entire shift
High school education and/or relevant training and experience required; additional education preferred
Additional language ability preferred
roomMaster training preferred, but not required
Professional conduct and appearance, setting standards for associates
Strong verbal communication skills with guests, vendors, and other associates
Ability to help prepare statistical reports and presentations as needed
Ability to accurately report information
Remain calm and alert, especially during emergencies or periods of heavy hotel activity
Ability to quickly resolve guest complications such as location changes or credit issues
Ability to field guest complaints and develop effective solutions
Complete projects and assignments thoroughly, professionally, and with care
Adapt to high-pressure conditions and changes in priorities
Assume responsibility for personal growth and development
Express ideas and convey information clearly, effectively, and professionally
Attend required meetings

Technologies

Shift4
roomMaster

Compensation and Benefits

$19 - $21 per hour, based on previous experience
3 weeks paid time off available to be accrued per year
40 hours PTO available to rollover each year
Health Insurance with partial coverage paid by the hotel
Dental Insurance with partial coverage paid by the hotel
Vision Insurance with partial coverage paid by the hotel
Life Insurance with coverage paid by the hotel
401(k) plan with employer matching at 100% up to 6% of personal contributions
Paid holidays
Monthly MBTA pass paid by the hotel

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30d ago

Front Desk Agent

Porter Square Hotel LLC Cambridge, MA

Cambridge, MA

30d ago Closed

$17 - $20/hr Full time Customer Service Front Desk Guest Services

This position is no longer accepting applications (closed Sep 11, 2026).

Job Description

Porter Square Hotel LLC is seeking a Front Desk Agent to provide day-to-day guest support at the property in Cambridge, MA. In this onsite role, you will manage guest arrivals and departures, coordinate reservations and inquiries, and complete front desk administrative and compliance tasks while reporting to the Front Office Manager/Operations Manager.

Working from the hotel front desk, you will be part of the team that maintains service standards, supports smooth operations across shifts (including night audit), and helps ensure each guest experience is handled accurately and professionally.

Key Responsibilities

Check in and check out guests while keeping guest information confidential
Handle reservation inquiries, including cancellations and amendments
Maintain guest satisfaction and uphold the highest quality of guest service
Answer guest questions related to hotel services, registration, and local planning needs such as shopping, dining, travel directions, transportation, or entertainment reservations
Follow the shift checklist and record notes throughout your shift
Review VIP reservations for incoming and in-house guests
Sort and track incoming mail and messages
Transmit and receive messages using all communication avenues
Use various office software accurately
Maintain full working knowledge of each shift, including night audit
Accurately complete cash handling and safety deposit box procedures
Monitor lobby traffic and control the flow of non-guests entering the hotel when needed
Use comprehensive knowledge of service standards, guest relations, and etiquette
Apply comprehensive knowledge of applicable Federal, state, and local health and safety regulations
Demonstrate comprehensive knowledge of English to communicate effectively with guests and associates
Use excellent mathematical and computer skills
Support statistical reporting and presentations as needed

Requirements

Conduct yourself professionally in appearance and behavior and set standards for associates
Communicate effectively with guests, vendors, and other associates
Provide accurate information and quickly resolve guest complications such as location changes or credit issues
Field guest complaints effectively and develop solutions and results
Complete assignments thoroughly, professionally, and with care
Adjust to high-pressure conditions and adapt to change
Take responsibility for personal growth and development
Express ideas and convey information clearly, effectively, and professionally
Attend required meetings
Stay calm and alert during emergencies or heavy hotel activity
Meet education expectations: high school education and or relevant training and experience required; additional education preferred
Additional language ability preferred
roomMaster training preferred, but not required

Salary & Location

Location: Cambridge, MA (onsite)
Pay: USD 17–20 per hour (based on previous experience)

Technologies

roomMaster
Office software

Benefits

Competitive salary based on previous experience, ranging from $17 to $20 per hour
3 weeks paid time off available to be accrued per year
40 hours PTO available to rollover each year
Health Insurance Benefits with partial coverage paid by the hotel
Dental Insurance Benefits with partial coverage paid by the hotel
Vision Insurance Benefits with partial coverage paid by the hotel
Life Insurance with coverage paid by the hotel
401k plan with employer matching 100% up to 4% of personal contributions
Paid holidays
Monthly MBTA pass paid by the hotel

Reports to: Front Office Manager/Operations Manager

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1mo ago

Night Auditor

AC Hotel Boston Cambridge Cambridge, MA

Cambridge, MA

1mo ago Closed

$21+/hr Full time Account Reconciliations Accounting Auditing

This position is no longer accepting applications (closed Sep 7, 2026).

Job Description

Join AC Hotel Boston Cambridge in a role built around accuracy, guest support, and smooth overnight operations in Cambridge, MA (onsite). This position offers competitive hourly pay of USD 21 with opportunities across full time and part time, plus a benefits package designed to support your well-being and growth.

As the Night Auditor, you will balance revenue and settle accounts nightly, help maintain reliable records for the next day, and also step into Guest Service Agent responsibilities such as check-in and check-out. You will contribute to an efficient front desk experience while monitoring guest satisfaction and responding to inquiries and complaints.

Responsibilities

Complete bookkeeping activities including balancing accounts and conducting nightly audits
Maintain records of room availability and guests’ accounts, manually or using computers
Prepare and distribute daily reports
Audit and reconcile cashiers
Audit, reconcile, consolidate, and transmit all credit cards on a timely basis
Enter and update financial information in the BRAINS network
Perform Guest Service Agent tasks, including guest check-in/out
Respond to guest inquiries and resolve complaints
Track guest satisfaction scores and work toward improving departmental and overall results
Maintain safe work habits and use protective safety equipment
Ensure overall guest satisfaction and complete other duties as requested by management

Requirements

High School diploma or equivalent (preferred)
Previous night audit/accounting experience or equivalent training required
Computer knowledge, including Excel, and strong arithmetic skills required
FSD is a plus; required within 90 days of employment

Benefits

Competitive wages for full time and part time opportunities
Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Daily Pay
Free Basic Life Insurance
24/7 access to TELUS Health, a confidential work-life resource
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Employee Assistance and Wellness Program
Educational/Professional Development
Referral Bonus Program

Work Environment

The work schedule varies and may include holidays and weekends. The role requires standing for extended periods, walking, lifting up to 25 pounds, and bending and reaching.

Technology

Excel
BRAINS network
TELUS Health

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1mo ago

Room Attendant - Housekeeper

AC Hotel Boston Cambridge Cambridge, MA

Cambridge, MA

1mo ago Closed

$20 - $21/hr Full time Custodial Services Customer Service Guest Relations

This position is no longer accepting applications (closed Aug 25, 2026).

Job Description

The Room Attendant – Housekeeper role at AC Hotel Boston Cambridge onsite in Cambridge, MA is dedicated to cleaning and maintaining guest rooms to meet established standards and support guest satisfaction.

Responsibilities

Welcome guests with a courteous, friendly greeting.
Clean guest rooms to standards within the allotted time using sweeping, mopping, scrubbing, or vacuuming.
Change bed linens and replace towels and other amenities.
Clean and polish furniture and fixtures; dust furnishings, walls, and equipment.
Inform managers about repairs needed in guest rooms.
Handle guest items left in rooms according to the lost and found policy.
Follow safe work practices, wear protective safety gear, and adhere to MSDS and OSHA standards.
Carry out house person and lobby attendant duties when staffing is limited or during peak periods.
Monitor guest satisfaction metrics and work to improve departmental and overall guest satisfaction.
Maintain high levels of guest satisfaction.
Perform other duties as requested by management.

Requirements

Prior housekeeping experience or equivalent training required.
English proficiency for effective communication.

Benefits

Competitive pay for full-time and part-time roles
Medical, dental, and vision coverage
Paid time off
401(k) with company match
Daily pay option
Free basic life insurance
Travel discounts
Commuter transit and parking benefits
Employee assistance and wellness program
Educational and professional development opportunities
Referral bonus program

Overview

Location: Cambridge, MA (onsite)
Salary: USD 20 - 21 per hour
Opportunity: Room Attendant
Clean and maintain guest rooms to ensure they meet established standards

Your Growth Path

Career progression: Housekeeping Supervisor → Assistant Executive Housekeeper → Executive Housekeeper

Your Background and Skills

High school diploma preferred
Previous housekeeping experience or equivalent training required
English language proficiency for communication

HHM Hotels Benefits and Perks

Competitive wages for full-time and part-time opportunities
Medical, dental, and vision health insurance
Paid time off
401(k) company match
Daily pay
Free basic life insurance
Travel discounts
Commuter transit and commuter parking benefits
Employee assistance and wellness program
Educational and professional development
Referral bonus program

Work Environment and Context

Work schedule varies and may include holidays, weekends
Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds, and use of cleaning chemicals

What We Believe

Core beliefs: People are our capability; hearts that serve; only excellence; stay nimble; own it.

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Hotel Jobs in Cambridge, MA

Overnight Auditor

Front Desk Agent

Overnight Auditor

Front Desk Agent

Night Auditor

Room Attendant - Housekeeper

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