Hotel Jobs in Cambridge, MA

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Room Attendant - Housekeeper

AC Hotel Boston Cambridge Cambridge, MA

Cambridge, MA

Today

$20 - $21/hr Full time Custodial Services Customer Service Guest Relations

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Job Description

The Room Attendant – Housekeeper role at AC Hotel Boston Cambridge onsite in Cambridge, MA is dedicated to cleaning and maintaining guest rooms to meet established standards and support guest satisfaction.

Responsibilities

Welcome guests with a courteous, friendly greeting.
Clean guest rooms to standards within the allotted time using sweeping, mopping, scrubbing, or vacuuming.
Change bed linens and replace towels and other amenities.
Clean and polish furniture and fixtures; dust furnishings, walls, and equipment.
Inform managers about repairs needed in guest rooms.
Handle guest items left in rooms according to the lost and found policy.
Follow safe work practices, wear protective safety gear, and adhere to MSDS and OSHA standards.
Carry out house person and lobby attendant duties when staffing is limited or during peak periods.
Monitor guest satisfaction metrics and work to improve departmental and overall guest satisfaction.
Maintain high levels of guest satisfaction.
Perform other duties as requested by management.

Requirements

Prior housekeeping experience or equivalent training required.
English proficiency for effective communication.

Benefits

Competitive pay for full-time and part-time roles
Medical, dental, and vision coverage
Paid time off
401(k) with company match
Daily pay option
Free basic life insurance
Travel discounts
Commuter transit and parking benefits
Employee assistance and wellness program
Educational and professional development opportunities
Referral bonus program

Overview

Location: Cambridge, MA (onsite)
Salary: USD 20 - 21 per hour
Opportunity: Room Attendant
Clean and maintain guest rooms to ensure they meet established standards

Your Growth Path

Career progression: Housekeeping Supervisor → Assistant Executive Housekeeper → Executive Housekeeper

Your Background and Skills

High school diploma preferred
Previous housekeeping experience or equivalent training required
English language proficiency for communication

HHM Hotels Benefits and Perks

Competitive wages for full-time and part-time opportunities
Medical, dental, and vision health insurance
Paid time off
401(k) company match
Daily pay
Free basic life insurance
Travel discounts
Commuter transit and commuter parking benefits
Employee assistance and wellness program
Educational and professional development
Referral bonus program

Work Environment and Context

Work schedule varies and may include holidays, weekends
Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds, and use of cleaning chemicals

What We Believe

Core beliefs: People are our capability; hearts that serve; only excellence; stay nimble; own it.

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