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Night Auditor

AC Hotel Boston Cambridge
Cambridge, MA $21+/hr Full time Posted 16d ago
Account Reconciliations Accounting Auditing Bookkeeping Front Desk Guest Services Hospitality Hotel Hotel Accounting Hotel Operations Night Auditing Night Auditor Shift Work
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Job Description

Join AC Hotel Boston Cambridge in a role built around accuracy, guest support, and smooth overnight operations in Cambridge, MA (onsite). This position offers competitive hourly pay of USD 21 with opportunities across full time and part time, plus a benefits package designed to support your well-being and growth.

As the Night Auditor, you will balance revenue and settle accounts nightly, help maintain reliable records for the next day, and also step into Guest Service Agent responsibilities such as check-in and check-out. You will contribute to an efficient front desk experience while monitoring guest satisfaction and responding to inquiries and complaints.

Responsibilities

  • Complete bookkeeping activities including balancing accounts and conducting nightly audits
  • Maintain records of room availability and guests’ accounts, manually or using computers
  • Prepare and distribute daily reports
  • Audit and reconcile cashiers
  • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis
  • Enter and update financial information in the BRAINS network
  • Perform Guest Service Agent tasks, including guest check-in/out
  • Respond to guest inquiries and resolve complaints
  • Track guest satisfaction scores and work toward improving departmental and overall results
  • Maintain safe work habits and use protective safety equipment
  • Ensure overall guest satisfaction and complete other duties as requested by management

Requirements

  • High School diploma or equivalent (preferred)
  • Previous night audit/accounting experience or equivalent training required
  • Computer knowledge, including Excel, and strong arithmetic skills required
  • FSD is a plus; required within 90 days of employment

Benefits

  • Competitive wages for full time and part time opportunities
  • Medical, Dental and Vision Health Insurance
  • Paid Time Off
  • 401k Company Match
  • Daily Pay
  • Free Basic Life Insurance
  • 24/7 access to TELUS Health, a confidential work-life resource
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/Professional Development
  • Referral Bonus Program

Work Environment

The work schedule varies and may include holidays and weekends. The role requires standing for extended periods, walking, lifting up to 25 pounds, and bending and reaching.

Technology

  • Excel
  • BRAINS network
  • TELUS Health

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