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Job Description

Maintenance Engineer (Full Time, Non-Exempt) is responsible for preventative maintenance across the property to support guest satisfaction and team goals.

Responsibilities

  • Perform, administer, and document preventative maintenance programs.
  • Maintain and manage a hotel work order system; complete work orders on a timely basis.
  • Carry out maintenance and preventative maintenance across the hotel to meet and exceed established standards and minimize outside contractor usage.
  • Partner with the hotel’s General Manager to identify and complete technical and skill-based projects, including:
    • Electrical, plumbing, and carpentry projects.
    • Assist with HVAC unit repair projects.
    • Guest room repair issues such as caulking, tile repair, painting, and plumbing.
    • Determine when contract repair or services are needed.
  • Perform, administer, and document preventative maintenance.
  • With GM/AGM, implement and manage hotel key control.
  • With GM/AGM, implement and manage suite care rotation; maintain proper records using the property computer system.
  • Set up and keep maintenance logs updated.
  • Remain on call for emergency situations; maintain a cellular phone for after-hours calls.
  • Know and understand guest needs and expectations.
  • Assist the team with training, supplies, and support to deliver consistent quality service.
  • Follow company work rules, procedures, and policies, including those in the employee handbook.
  • Provide proper administration of key control.
  • Support department schedules based on fluctuating business demands; associates may be asked to work shifts outside preferred or normally worked hours.
  • Comply with department uniform and appearance standards.
  • Carry out reasonable requests from managers and supervisors.

Requirements

  • Excellent time management skills and basic computer skills.
  • Excellent oral and written communication skills.
  • Self-starter who can prioritize multiple projects, meet deadlines under pressure, and solve problems effectively.
  • Reliable transportation for travel between properties; mileage paid for travel.
  • Ability to speak effectively and communicate clearly.
  • Ability to hear average conversations at a standard level in an office environment.
  • Regularly move about the hotel while overseeing various departments throughout the day.
  • May use a variety of tools and equipment.
  • Regularly use hands to type and operate equipment and machinery.
  • Vision abilities required: close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Occasionally lift and/or move up to 50 pounds; frequently lift and/or move up to 30 pounds; stand, sit, bend, kneel, squat, and walk for extended periods.
  • Long hours sometimes required, including nights and weekends.

Experience

  • Required: 3-5 years of related experience.
  • Preferred (1 year each):
    • HVAC
    • Electrical
    • Plumbing
    • Preventative Maintenance
    • Hotel Maintenance
    • General Maintenance

Compensation & Schedule

  • Job type: Full-time
  • Pay: USD $20.00 - $22.00 per hour
  • Work location: In person
  • Location: Mt Pleasant, WI (onsite)

Working Conditions

  • General hotel environment with climate control and adequate lighting.

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

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