Maintenance Engineer / Houseperson

The Maintenance Engineer / Houseperson supports hotel operations by operating, maintaining, and repairing equipment, conducting preventative maintenance, and handling guest requests. This role blends engineering tasks with hands-on trades in a busy hotel environment, requiring professionalism and discretion in dealing with guests and sensitive areas.

Responsibilities

• Assist with the operation, upkeep, and repair of hotel equipment.
• Replace light bulbs and perform preventative maintenance in guest rooms, including vinyl repairs, touch-up painting, minor furniture repair, tub caulking, and tile work.
• Conduct preventative maintenance for ice machines, refrigerators, kitchen equipment, laundry gear, HVAC systems, guestrooms, meeting spaces, the swimming pool, and the hot tub.
• Handle plumbing repairs, laundry equipment maintenance, and preventative care on all exhaust and supply fans; monitor energy use; repair vacuums and other small equipment on request.
• Immediately follow up on alarms to identify location and cause, determine emergency status, and report findings to the Front Desk.
• Perform additional tasks as directed by the supervisor or manager.
• Access back-of-house areas and handle sensitive information as part of daily duties.
• Interact with guests and colleagues, occasionally without supervision.
• Access and control sensitive areas in the hotel, including the Hotel Safe, Master Keys and guestrooms, Storage/Liquor Room, and secured file cabinets.
• Drive safely on behalf of the company for business purposes.
• Maintain a high level of trust and responsibility in all activities.
• Represent the company with appropriate reputation and sound judgment while exercising discretion.

Job Duties and Functions

• Provide assistance with the operation, maintenance and repair of equipment.
• Change out light bulbs and perform preventive maintenance in guest rooms, such as vinyl repairs, touch-up painting, minor furniture repairs, tub caulking, and tile work.
• Execute preventive maintenance for ice machines, refrigerators, kitchen and laundry equipment, HVAC systems, guestrooms, meeting rooms, as well as pool and spa facilities.
• Carry out plumbing repairs, laundry equipment servicing, and preventative maintenance on exhaust and supply systems; monitor energy conservation; repair vacuums and other small devices on request.
• Act promptly on alarms to locate the source, assess emergency status, and report findings to the Front Desk.
• Accept additional tasks as assigned by the supervisor or manager.
• Maintain access to back-of-house areas and handle sensitive information.
• Interact with guests and colleagues, sometimes without supervision.
• Manage access to sensitive hotel areas, including the Hotel Safe, Master Keys, guestrooms, Storage/Liquor Room, and secured file cabinets.
• Drive for company business and adhere to safe driving practices.
• Hold a high level of trust and responsibility in daily functions.
• Represent Rebel Hotel Company with professional conduct and sound judgment.