Maintenance Level II

Maintenance Level II supports the upkeep of guest rooms and hotel facilities by completing repair work, responding to maintenance needs, and assisting with preventative maintenance.

Responsibilities

• Repair mechanical and electrical equipment, including kitchen and laundry equipment.
• Maintain and repair walls and finishes in guest rooms, including wallpaper and drywall.
• Perform plumbing repairs, including replacing and repairing pipes.
• Support pool and spa maintenance, including filter cleaning, regularly testing and accurately recording pool chemicals, maintaining water level, and cleaning pool and spa.
• Maintain the cleanliness and orderliness of the property.
• Complete work orders and other assigned tasks from the chief engineer, supervisor-on-duty, and hotel management.
• Check the PMS (Property Management System) daily and regularly for new maintenance requests.
• Update remarks in PMS after completing tasks.
• Carry out specific oral and written instructions.
• Respond to occupied and vacant guestroom repair requests in a timely manner.
• Answer guest calls in a positive, guest-oriented manner.
• Participate in the preventative maintenance program per set schedules.
• Perform preventative maintenance across guest rooms, public areas, meeting rooms, kitchen, and lounge according to scheduled plans.
• Assist with the operation, maintenance, and repair of hotel equipment and property.
• Serve as a relief supervisor in the absence of the chief engineer.
• Maintain confidentiality of proprietary information and protect company assets.
• Maintain a clean and safe working environment at all times.
• Attend and complete appropriate training courses when required.
• Work safely and conscientiously while following all safety policies and procedures.

Requirements

• Adhere to all safety policies and procedures; work in a safe and conscientious manner.
• Maintain confidentiality of proprietary information and protect company assets.
• Maintain a clean and safe working environment at all times.
• Attend and complete appropriate training courses when required.
• Participate in preventative maintenance program per set schedules.

Location and Schedule

• Work location: In person
• Location: Hawthorne, CA (onsite)

Pay

• Base pay: From $23.00 per hour

Experience

• Minimum experience: 2 years
• Property maintenance: 2 years (preferred)

Benefits

• Health Insurance with medical and dental coverage options
• Basic Life and AD&D insurance at no charge if enrolled in the Medical Plan
• Vision discount plan if enrolled in Dental Coverage
• Flexible Spending Account
• 401(k) Retirement Plan with employer match
• Travel Assistance Program
• Employee Assistance Program
• Hotel guest room discounts
• Entertainment discount program
• ZayZoon: Earned Wage Access
• Holiday pay
• Vacation pay
• Paid sick leave
• Incentives
• Opportunities for advancement
• Referral program
• Retirement plan
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• 401(k) matching
• Employee assistance program
• Flexible spending account

Job Summary

• Maintain and support proper upkeep of guest rooms, public areas, back of house spaces, meeting rooms, kitchen, and lounge.
• Respond to maintenance requests generated by staff members and guests in a timely manner.
• Maintenance may include electrical work, carpentry, painting, plumbing, general maintenance, pool maintenance, and furniture repair.
• Serve as a relief supervisor when the chief engineer is absent.