Outpost Supervisor

Lead the team and elevate every stay at Postcard Cabins by Marriott Blake Brook in Epsom, NH. The Outpost Supervisor role with Hotel Equities Group, LLC is built for hospitality professionals who value cleanliness, standards, and guest satisfaction. You’ll coordinate cabin keepers/cleaners, support daily operations, and help ensure each room reflects the level of care guests expect.

Onsite role in Epsom, NH with an hourly pay range of USD $19.00 to $21.00. Your work keeps cabins neat, inspections documented, and priorities communicated across the property.

Responsibilities

• Supervise cabin keepers/cleaners to support prompt, efficient housekeeping of guest cabins.
• Ensure end-of-day cabin completion by checking progress and monitoring follow-through.
• Supervise short notice requests for cabin changes.
• Inspect all check out cabins after they are made up to confirm cleanliness meets Company standards.
• Conduct and document inspections of cleaned rooms to monitor quality.
• Prepare maintenance work orders for replacement or repair of furniture, fixtures, and related items.
• Check cabin status on an ongoing basis and notify cabin cleaners of any changes.
• Check VIP cabins and coordinate cleaning priorities, including VIP and checkout cabins.
• Ensure cleaning supplies and tools are properly stored at the end of each day.
• Assist with monthly inventory of linen and cleaning supplies.
• Support guest-focused service and apply Company standards consistently.
• Take opportunities to amaze guests while maintaining strong ownership over ITR.
• Assist in recruiting, training, and directing new department associates.
• Coordinate with other departments to improve communication and guest satisfaction.
• Assist with daily room inventory status to help achieve optimal revenue while meeting guest expectations.
• Attend meetings related to budgetary and brand standards compliance for the property.

Requirements

• High School diploma / Secondary qualification or equivalent.
• Experience with Marriott, Hilton, IHG, Wyndham, or Hyatt processes and standards.
• Ability to complete work in varying indoor and outdoor settings, including all weather conditions and temperature controlled environments.
• Walking and standing required for close to 100% of the working day (time may vary by task).
• Ability to walk and provide direction for most of the working day (time may vary by task).
• Ability to lift up to 30 lbs on a regular and continuing basis.
• Ability to exert well-paced ability in limited space.
• Ability to bend, stoop, squat, and stretch to complete cleaning and inspection tasks.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing, and visual acuity.
• Manual dexterity required to use and operate necessary equipment.
• Flexible schedule required, including nights, weekends, and/or major holidays; shifts may range from 7am to 11pm.
• Passion for people and service, with strong communication skills for guests and employees.
• Reading and writing abilities used for paperwork, and logging issues/complaints/requests and information updates.
• Basic math skills used frequently for guest payments and assisting with inventory.
• Problem-solving, reasoning, motivating, and training abilities used frequently.

Benefits

• Medical/Dental/Vision
• Vacation & Holiday Pay
• 401(k)
• Life insurance
• Same-day pay available
• Team Driven and Values Based Culture
• Career Growth Opportunities / Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• Employee assistance program
• Employee discount
• Referral program