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Job Description

Role at The H Hotel in Midland, MI (onsite): maintain guest rooms and corridors to ensure a clean, orderly hotel experience.

Responsibilities

  • Clean, dust, wax, scrub, polish, and service guest rooms daily following hotel procedures
  • Stock the room attendant cart with guest room supplies at the start of each shift
  • Replace linens on beds and replenish guest room supplies
  • Empties wastebaskets; empties and cleans ashtrays
  • Rearrange furnishings, drapes, and room accessories to match the required arrangement
  • Provide linen and amenities to guests according to the guest room legend
  • Leave each guest room in the uniform arrangement set by the Executive Housekeeper; ensure the door is closed and the room is locked
  • Report any damage, hazards, repairs, and strangers in assigned areas
  • Return lost items found in guest rooms, hallways, or back of the house to Housekeeping as a Lost and Found item, including: date, where it was found, item description, and name of the person who found it
  • Manage all keys signed out for the shift
  • Clean corridors and service areas
  • Respond to projects or requests from Housekeeping management team
  • Replace light bulbs when necessary
  • Restock the cart at the end of the shift and organize the linen closet for the next day
  • Complete other housekeeping duties as assigned
  • Greet guests (Good Morning, Good afternoon, or Good evening)

Requirements

  • Less than high school education; or up to six months of related experience or training; or equivalent combination of education and experience
  • Ability to read a limited number of two- and three-syllable words; recognize similarities/differences between words and between series of numbers
  • Ability to print and speak simple sentences
  • Ability to apply common sense understanding to follow detailed but uninvolved instructions (written or oral)
  • Ability to deal with problems in typical situations
  • Must be able to speak English to communicate with guests
  • Ability to recognize situations involving guests that require immediate supervisory attention
  • Ability to use reasonable care for guest safety and security

Supervisory Responsibilities

  • No supervision required

Physical Demands

  • Regularly required to stand, walk, use hands to finger/handle/feel objects, tools, or controls
  • Regularly required to stoop, kneel, crouch, or crawl
  • Regularly required to talk or hear
  • Frequently required to sit and reach with hands and arms
  • Occasionally required to climb or balance
  • Must regularly lift and/or move up to 25-30 pounds
  • Frequently lift and/or move up to 50 pounds

Work Environment

  • Occasionally works with cleaning fluids and solvents
  • Operates hand tools including vacuum cleaners and carpet extractors
  • Ability to reach 2 feet above your head (and similar overhead reach tasks)
  • Noise level usually moderate

Location: 111 W Main St, Midland, MI 48640

Property: The H Hotel

Property Number: 7293

Brand: The H Hotel

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