Room Attendant
Job Description
Onsite role in Carlsbad, CA focused on delivering clean, ready-for-occupancy rooms that meet established hotel standards.
Responsibilities
- Clean and reset guest bedroom and bathroom areas to established standards
- Sort, count, fold, and carry linen
- Make beds
- Replenish supplies including amenities, drinking glasses, and clean linen
- Lift and move furniture weighing no more than 20 lbs
- Sweep and scrub bathroom floors using broom and mops
- Clean rugs, carpets, and upholstered furniture using a vacuum cleaner and/or proper chemicals
- Dust furniture, equipment, and fixtures
- Wash tile walls, tub, sink, and toilets
- Polish woodwork and metal work such as fixtures and metal fittings
- Clean windows, door panels, and sills
- Empty wastebaskets
- Replenish bathroom supplies
- Organize and stock the cleaning cart
- Organize linen closets on assigned floors
- Complete assigned paperwork accurately and in a timely manner
- Clean additional work areas including hallways, restrooms, elevators, stairwells, locker rooms, and other assigned areas
- Self-inspect clean guest rooms for sale
- Clean occupied guest rooms
- Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards
- Handle additional requests such as cleaning unexpected spills and executing special guest requests
- Assist other housekeeping team members in keeping work areas clean and organized
- Perform other duties as assigned by a manager or supervisor
Position Purpose
- Clean guest rooms according to established quality and performance standards
- Support an adequate quantity of vacant and clean guest rooms for sale
- Self-inspect clean rooms for sale
- Clean occupied guest rooms
Requirements
- Must be able to speak, read, write, and understand the primary language(s) used in the workplace
- Ability to read and write to facilitate communication
- Good communication skills, both verbal and written
- Basic computational ability
- Working knowledge of applicable sanitation standards
- Ability to stand and exert well-paced mobility for up to 4 hours in length
- Ability to lift up to 35 lbs on a regular and continuing basis
- Ability to push and pull carts and equipment weighing up to 250 lbs on a regular and continuing basis
- Ability to exert well-paced effort in limited space
- Ability to bend, stoop, squat, and stretch to complete cleaning tasks
- Ability to reach different floors of the hotel on a timely basis
- Ability to perform tasks requiring grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening/hearing, and visual acuity
- Talking and hearing occur continuously with guests, supervisors, and coworkers
- Vision occurs continuously with near vision and depth perception requirements
- Manual dexterity to use and operate all necessary equipment
Education & Experience
- High school or equivalent education preferred
- Previous commercial cleaning experience strongly preferred
- Prior hospitality experience desired
Technologies
- Vacuum cleaner
Other
- Regular attendance in conformance with standards is essential; irregular attendance may result in disciplinary action, up to and including termination
- Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules based on hotel business needs
- Attendance at scheduled training sessions and meetings is required
- Upon employment, employees must fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations for safe and effective operation of hotel facilities
- Violations of hotel rules and regulations may result in disciplinary action, up to and including termination
Grooming
- All employees must maintain a neat, clean, and well-groomed appearance per The Cassara Carlsbad’s standards
Attendance
- Regular attendance aligned with Cassara Tapestry standards is essential
- Irregular attendance and tardies may result in disciplinary action, up to and including termination
- Upon employment, employees must fully comply with Cassara Tapestry rules and regulations; violations may result in disciplinary action, up to and including termination
- This job description is not an exclusive or exhaustive list of job functions that may be assigned
Ownership
- Employment is made available by Grand Pacific Hotel Services, L.P., owner and employer of associates working at Cassara Tapestry
- Hilton is not the owner or operator of Cassara Tapestry
- Hilton is not the direct or indirect employer or joint employer of associates working at Cassara Tapestry
- Hilton does not control, govern, or regulate recruitment or employment at Cassara Tapestry
- Hilton is not responsible for application, candidacy, or employment at the resort, and is not liable for data collection, use, or privacy practices of the owner or operator
Location: Carlsbad, CA (onsite)
Pay: USD 19 to 22 per hour