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Job Description

Onsite role in Carlsbad, CA focused on delivering clean, ready-for-occupancy rooms that meet established hotel standards.

Responsibilities

  • Clean and reset guest bedroom and bathroom areas to established standards
  • Sort, count, fold, and carry linen
  • Make beds
  • Replenish supplies including amenities, drinking glasses, and clean linen
  • Lift and move furniture weighing no more than 20 lbs
  • Sweep and scrub bathroom floors using broom and mops
  • Clean rugs, carpets, and upholstered furniture using a vacuum cleaner and/or proper chemicals
  • Dust furniture, equipment, and fixtures
  • Wash tile walls, tub, sink, and toilets
  • Polish woodwork and metal work such as fixtures and metal fittings
  • Clean windows, door panels, and sills
  • Empty wastebaskets
  • Replenish bathroom supplies
  • Organize and stock the cleaning cart
  • Organize linen closets on assigned floors
  • Complete assigned paperwork accurately and in a timely manner
  • Clean additional work areas including hallways, restrooms, elevators, stairwells, locker rooms, and other assigned areas
  • Self-inspect clean guest rooms for sale
  • Clean occupied guest rooms
  • Perform general cleaning tasks using standard hotel cleaning products to adhere to health standards
  • Handle additional requests such as cleaning unexpected spills and executing special guest requests
  • Assist other housekeeping team members in keeping work areas clean and organized
  • Perform other duties as assigned by a manager or supervisor

Position Purpose

  • Clean guest rooms according to established quality and performance standards
  • Support an adequate quantity of vacant and clean guest rooms for sale
  • Self-inspect clean rooms for sale
  • Clean occupied guest rooms

Requirements

  • Must be able to speak, read, write, and understand the primary language(s) used in the workplace
  • Ability to read and write to facilitate communication
  • Good communication skills, both verbal and written
  • Basic computational ability
  • Working knowledge of applicable sanitation standards
  • Ability to stand and exert well-paced mobility for up to 4 hours in length
  • Ability to lift up to 35 lbs on a regular and continuing basis
  • Ability to push and pull carts and equipment weighing up to 250 lbs on a regular and continuing basis
  • Ability to exert well-paced effort in limited space
  • Ability to bend, stoop, squat, and stretch to complete cleaning tasks
  • Ability to reach different floors of the hotel on a timely basis
  • Ability to perform tasks requiring grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening/hearing, and visual acuity
  • Talking and hearing occur continuously with guests, supervisors, and coworkers
  • Vision occurs continuously with near vision and depth perception requirements
  • Manual dexterity to use and operate all necessary equipment

Education & Experience

  • High school or equivalent education preferred
  • Previous commercial cleaning experience strongly preferred
  • Prior hospitality experience desired

Technologies

  • Vacuum cleaner

Other

  • Regular attendance in conformance with standards is essential; irregular attendance may result in disciplinary action, up to and including termination
  • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules based on hotel business needs
  • Attendance at scheduled training sessions and meetings is required
  • Upon employment, employees must fully comply with Westin/Solea Carlsbad Resort & Spa rules and regulations for safe and effective operation of hotel facilities
  • Violations of hotel rules and regulations may result in disciplinary action, up to and including termination

Grooming

  • All employees must maintain a neat, clean, and well-groomed appearance per The Cassara Carlsbad’s standards

Attendance

  • Regular attendance aligned with Cassara Tapestry standards is essential
  • Irregular attendance and tardies may result in disciplinary action, up to and including termination
  • Upon employment, employees must fully comply with Cassara Tapestry rules and regulations; violations may result in disciplinary action, up to and including termination
  • This job description is not an exclusive or exhaustive list of job functions that may be assigned

Ownership

  • Employment is made available by Grand Pacific Hotel Services, L.P., owner and employer of associates working at Cassara Tapestry
  • Hilton is not the owner or operator of Cassara Tapestry
  • Hilton is not the direct or indirect employer or joint employer of associates working at Cassara Tapestry
  • Hilton does not control, govern, or regulate recruitment or employment at Cassara Tapestry
  • Hilton is not responsible for application, candidacy, or employment at the resort, and is not liable for data collection, use, or privacy practices of the owner or operator

Location: Carlsbad, CA (onsite)

Pay: USD 19 to 22 per hour

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