Room Attendant

As a Room Attendant at Crowne Plaza Hotel & Suites Pittsburgh South, you help set the tone for every guest stay by keeping assigned rooms clean, stocked, and ready for use. This onsite housekeeping role supports the hotel’s cleanliness and quality standards in a fast-paced environment with daily room quotas.

You will perform a range of room-care tasks that maintain hygiene, ensure supplies are replenished, and keep guest spaces in excellent condition. The work requires regular physical activity throughout shifts, along with careful attention to detail, guest privacy, and safety procedures.

Key Responsibilities

• Clean and prepare guest rooms based on established hotel standards.
• Make beds, vacuum floors, dust surfaces, and sanitize all room areas.
• Clean bathrooms, including toilets, sinks, showers, mirrors, and fixtures.
• Replace linens, towels, and guest toiletries as needed.
• Restock minibar items and in-room supplies.
• Empty trash and replace liners in guest rooms and service areas.
• Report maintenance issues such as broken fixtures, leaks, or damaged furniture.
• Assist with guest requests for additional towels, amenities, or supplies.
• Maintain respectful guest privacy and security practices at all times.
• Provide courteous, professional service during guest interactions.
• Clean hallways, housekeeping carts, and service areas as assigned.
• Keep housekeeping equipment and supply areas clean and organized.
• Follow proper handling and storage procedures for cleaning chemicals and tools.
• Comply with all hotel safety, sanitation, and hygiene standards.
• Follow proper guest room entry and privacy protocols.
• Meet company policies and housekeeping guidelines.

Requirements

• High school diploma or equivalent (preferred).
• Previous housekeeping or cleaning experience (preferred but not required).
• Ability to stand, walk, bend, kneel, and reach for extended periods.
• Frequent lifting and carrying of items up to 25–50 lbs.
• Continuous physical activity throughout shift in guest rooms and hallways.
• Ability to push and pull housekeeping carts and equipment.
• Ability to work in various indoor environments with exposure to cleaning chemicals.
• Capacity to perform repetitive physical tasks efficiently and safely.
• Strong attention to detail and commitment to cleanliness.
• Effective time management and ability to meet daily room quotas.
• Reliable, punctual, and self-motivated work ethic.
• Basic communication skills.
• Customer service mindset.
• Ability to work independently and as part of a team.
• Flexibility to work weekends, holidays, and varied shifts.
• Knowledge of cleaning chemicals and equipment (a plus).
• No additional requirements listed.

Job Details

• Location: Pittsburgh, PA (onsite)
• FLSA: Non-Exempt
• Direct Supervisor: Housekeeping Manager / Executive Housekeeper
• Travel Required: None

This job description outlines the general nature and level of work performed. It is not an exhaustive list of responsibilities, duties, or skills required, and management may modify, add, or remove duties as necessary.

Candidates may be evaluated with the help of artificial intelligence (AI) tools for screening and ranking. These tools support, but do not replace, human decision-making, and final hiring decisions are made by the recruitment team.