Bloomington, MN

Hotel Jobs in Bloomington, MN

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Sales Manager

Renaissance Minneapolis Bloomington Hotel Bloomington, MN

Bloomington, MN

Today

$60k - $70k/yr Full time Manager Business Development Business Development Manager

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Job Description

The Sales Manager, SMERFE Market position is an onsite role at the Renaissance Minneapolis Bloomington Hotel in Bloomington, MN. The role focuses on developing new business and driving revenue across guest room, meeting, banquet, and catering segments through strategic account development and community relationship building across the Twin Cities area.

Job Overview

The Sales Manager – SMERFE Market is responsible for generating business from the Social, Military, Educational, Religious, Fraternal, and Ethnic markets. The position develops new accounts and supports revenue growth during periods of need by building relationships across the local community.

Salary Range: USD 60,000 to 70,000 per year, based on experience and qualifications.

Key Responsibilities

Develop and execute a strategic sales plan focused on growing the hotel’s SMERFE market.
Identify, prospect, and develop new accounts within the local and regional community.
Build relationships with churches, schools, colleges and universities, military organizations, fraternal organizations, ethnic and cultural groups, nonprofits, associations, sports organizations, reunions, weddings, and social groups.
Travel locally to conduct proactive outside sales calls, networking, client appointments, site tours, presentations, and community visits.
Research organizations and identify upcoming meetings, conferences, reunions, celebrations, tournaments, fundraisers, and events that may require hotel accommodations or event space.
Maintain an active pipeline of qualified prospects and consistently prospect for new business.
Develop referral relationships with event planners, community leaders, tourism organizations, venues, vendors, and other local partners.
Move throughout the property to conduct site inspections.
Maximize revenue by selling all facets of the hotel, orally and in written form, to previous, current, and potential clients.
Handle account details to ensure solicitation and closing activities are complete and documented.
Coordinate participation from various departments in servicing accounts.
Travel out of town to solicit business in feeder cities or attend trainings as needed.
Prepare information for, meet with, and entertain clients as appropriate to generate potential business from each account.
Represent the hotel at trade shows as specified by the Corporate trade show attendance guide.
Set up exhibits involving bending, stooping, lifting, and reaching overhead.
Assist support staff with the maintenance of sales files.
Perform other related duties as assigned.

Required Qualifications

Knowledge of hotel structure and how all departments interact.
Basic mathematical and calculator skills to prepare cost proposals.
Ability to communicate effectively with customers in a friendly and positive manner to solicit business, meet client needs, and resolve complaints.
Ability to move throughout the hotel to conduct site inspections.
Ability to listen, speak, and write to ascertain and respond to client needs.
Regular attendance in conformance with established standards is essential.
Associates may be required to work varying schedules based on the business needs of the hotel.
Evening and weekend availability may vary based on business needs.
Maintain a neat, clean, and well-groomed appearance (specific standards available).
Take responsibility and wear appropriate Personal Protective Equipment (PPE) as determined by position and duties.
Comply with health and safety rules, regulations, and procedures to maintain a safe environment.

Experience

2+ years of hotel sales, hospitality sales, event sales, or related business development experience preferred.
Strong prospecting, networking, communication, and negotiation skills.
Proven ability to develop new accounts and achieve sales goals.
Highly organized, self-motivated, and able to work independently.
Ability to work occasional evenings and weekends based on business needs.

Benefits

EARLY PAY OR EARNED WAGE ACCESS (get paid before payday)
Medical
Dental
Vision
Pet discount program
Identity theft protection
Pre-paid legal support
Flexible spending accounts
Matched 401K
Life
Critical accident or illness
Short- and long-term disability
Paid time off
Wellness programs
Excellent hotel discounts

Location and Schedule

Location: Bloomington, MN (onsite)

Physical Demands

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

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1mo ago

Front Office Manager

Renaissance Minneapolis Bloomington Hotel Bloomington, MN

Bloomington, MN

1mo ago Closed

$64k - $67k/yr Full time Manager Customer Service Front Desk

This position is no longer accepting applications (closed Sep 21, 2026).

Job Description

Lead Front Desk operations onsite in Bloomington, MN while delivering guest experiences that are seamless, memorable, and service-focused.

Responsibilities

Model exceptional customer service through a positive, professional approach.
Handle guest questions and requests promptly, confidently, and effectively.
Build strong working relationships within Guest Services and across departments.
Support new team members with clear training, guidance, and service procedure coaching.
Drive continuous improvement through proactive coaching, mentoring, and performance management.
Maintain guest service areas by ensuring upkeep, organization, and proper maintenance of equipment.

Requirements

5 years of combined experience in guest services and supervisory roles in hotels or related areas (preferred).
Strong knowledge of front desk operations, including check-in/check-out and service recovery.
Exceptional communication and customer service skills, with the ability to perform under pressure.
Ability to lead, motivate, and inspire a team with a focus on service excellence.
Proficiency with hotel management software and reservation systems.
Highly organized, detail-oriented, and able to multitask effectively.
Flexibility to work evenings, weekends, and holidays as needed.
Positive attitude and polished, professional demeanor.
Hotel FSPMS systems experience is a plus.

Technologies

Hotel management software
Reservation systems
FSPMS

Schedule & Location

Location: Bloomington, MN (onsite)
Availability: evenings, weekends, and holidays as needed

Pay

Salary: USD 64,000 - 67,000 per year

Benefits

EARLY PAY / Earned Wage Access
Medical, dental, vision
Pet discount program
Identity theft protection
Pre-paid legal
Flexible spending accounts
Matched 401K after one year
Life, critical illness, and accident insurance
Short- and long-term disability
Paid time off & wellness programs
Excellent hotel discounts

Physical Demands

Ability to lift, carry, push, or pull up to 10 lbs.
Stand, walk, and work at times in confined spaces throughout the shift in full sight of guests.

Preferred Qualifications

Experience in a luxury or full-service hotel environment.
Knowledge of Renaissance Hotel’s brand standards and service culture.
Bachelor’s degree in Hospitality Management or a related field.

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1mo ago

Assistant Housekeeping Manager

Hilton Hotel Bloomington Bloomington, MN

Bloomington, MN

1mo ago Closed

$57k+/yr Full time Manager Assistant Manager Guest Services

This position is no longer accepting applications (closed Sep 5, 2026).

Job Description

At the Hilton Hotel Bloomington in Bloomington, MN, this Assistant Housekeeping Manager role supports the housekeeping operation while helping set the pace for cleanliness and guest satisfaction. You will work onsite alongside the team, assisting with daily leadership, service standards, and the administrative tasks that keep operations running smoothly.

In this position, you will help supervise Housekeeping Associates, oversee room service delivery and standards, and represent the hotel through professional conduct. The role is designed for an experienced housekeeping supervisor who can lead inspections, maintain equipment readiness, and respond effectively to guest needs.

Key Responsibilities

Confirm that written cleanliness and maintenance standards are met through inspections and follow-up actions.
Assist with supervising Housekeeping Associates and support ongoing training efforts.
Ensure designated guestrooms receive required service.
Assist with Lost and Found, including packing and mailing of packages.
Support housekeeping administration by documenting time and attendance for Housekeeping associates.
Help maintain furniture, facilities, and equipment in good repair.
Maintain strong guest and employee rapport by responding promptly, efficiently, and courteously to guest requests.
Support required standards of conduct, hygiene, uniforms, and appearance.
Represent the hotel with professionalism and decorum.
Establish and maintain effective associate relations.
Ensure discipline is administered in a timely and fair manner with HR involvement.
Reinforce appropriate standards of conduct, dress, hygiene, and appearance.

Requirements

High school diploma or equivalent; college education in a related field preferred.
At least 2 years of previous housekeeping supervisory experience.
Ability to prioritize and organize workload to meet deadlines.
Ability to use judgment and implement control over others’ performance.
Ability to provide clear direction, instruction, and guidance to subordinates.
Effective communication with associates; Bi-Lingual is a plus.
Ability to understand reports and related correspondence and accurately complete essential job functions.

Compensation

USD 57,000 per year

Benefits

Free, well-balanced meal every shift
Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Free parking
“Two for one” movie theatre coupons at Marcus Theatres
Career growth, including ability to transfer from one property to another
Paid time off
Early wage access
Flexible scheduling
Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program, and 401k with employer match
And more

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Hotel Jobs in Bloomington, MN

Sales Manager

Front Office Manager

Assistant Housekeeping Manager

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