Assistant Housekeeping Manager

At the Hilton Hotel Bloomington in Bloomington, MN, this Assistant Housekeeping Manager role supports the housekeeping operation while helping set the pace for cleanliness and guest satisfaction. You will work onsite alongside the team, assisting with daily leadership, service standards, and the administrative tasks that keep operations running smoothly.

In this position, you will help supervise Housekeeping Associates, oversee room service delivery and standards, and represent the hotel through professional conduct. The role is designed for an experienced housekeeping supervisor who can lead inspections, maintain equipment readiness, and respond effectively to guest needs.

Key Responsibilities

• Confirm that written cleanliness and maintenance standards are met through inspections and follow-up actions.
• Assist with supervising Housekeeping Associates and support ongoing training efforts.
• Ensure designated guestrooms receive required service.
• Assist with Lost and Found, including packing and mailing of packages.
• Support housekeeping administration by documenting time and attendance for Housekeeping associates.
• Help maintain furniture, facilities, and equipment in good repair.
• Maintain strong guest and employee rapport by responding promptly, efficiently, and courteously to guest requests.
• Support required standards of conduct, hygiene, uniforms, and appearance.
• Represent the hotel with professionalism and decorum.
• Establish and maintain effective associate relations.
• Ensure discipline is administered in a timely and fair manner with HR involvement.
• Reinforce appropriate standards of conduct, dress, hygiene, and appearance.

Requirements

• High school diploma or equivalent; college education in a related field preferred.
• At least 2 years of previous housekeeping supervisory experience.
• Ability to prioritize and organize workload to meet deadlines.
• Ability to use judgment and implement control over others’ performance.
• Ability to provide clear direction, instruction, and guidance to subordinates.
• Effective communication with associates; Bi-Lingual is a plus.
• Ability to understand reports and related correspondence and accurately complete essential job functions.

Compensation

USD 57,000 per year

Benefits

• Free, well-balanced meal every shift
• Room discounts at Marcus Hotels & Resorts and Hilton worldwide properties
• Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
• Free parking
• “Two for one” movie theatre coupons at Marcus Theatres
• Career growth, including ability to transfer from one property to another
• Paid time off
• Early wage access
• Flexible scheduling
• Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program, and 401k with employer match
• And more