Glenwood Springs, CO

Hotel Jobs in Glenwood Springs, CO

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Night Auditor

Renascent Hotel GWS LLC Glenwood Springs, CO

Glenwood Springs, CO

Today

Part time Accounting Auditing Customer Service

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Job Description

Part-time onsite Night Auditor role in Glenwood Springs, CO focused on overnight guest service and completing daily front desk and accounting procedures.

Responsibilities

Deliver friendly, professional guest service during the overnight shift.
Handle guest check-in and check-out, including reservation support, room assignments, and guest requests.
Manage incoming communication by answering phone calls, responding to emails, and addressing guest messages.
Process guest payments and maintain accurate cash and credit card transactions.
Run nightly audit procedures and verify daily hotel transactions.
Review guest accounts, and correct or report any discrepancies.
Prepare and distribute required nightly and daily reports.
Maintain accurate front desk records and complete shift pass-down information.
Address guest concerns and overnight situations, including emergencies and noise complaints, using appropriate judgment and follow-up.
Monitor the property and report maintenance, safety, or security concerns.
Keep the front desk and lobby area clean, organized, and presentable.
Communicate important updates to management and to the incoming morning shift.
Follow all hotel policies, procedures, safety standards, and cash-handling requirements.
Complete additional front desk duties as assigned.

Requirements

Previous hotel or customer service experience preferred; not required.
Night audit or front desk experience is a plus.
Basic computer skills and math skills.
Strong attention to detail and organizational skills.
Excellent communication and customer service skills.
Ability to work independently and make sound decisions.
Dependable, punctual, and comfortable working overnight shifts (part time).
Ability to stay professional and calm when handling guest concerns or unexpected situations.

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7d ago

Night Audit / Security

Hotel Colorado Glenwood Springs, CO

Glenwood Springs, CO

7d ago

$21 - $25/hr Full time Auditing Hospitality Hotel

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Job Description

The Hotel Colorado is seeking a full-time Night Auditor / Overnight Security for onsite work in Glenwood Springs, CO.

Responsibilities

Handle nightly balancing of hotel charges and expenses for the hotel operation.
Maintain a professional guest-facing presence and respond safely and promptly to guest needs.
Identify situations, show appropriate sensitivity, and take action to support guest satisfaction.
Provide protective services by addressing emergencies, undesired conduct, disturbances, and threats to life and property.
Support a safe environment for employees and visitors and help protect company and customer assets.
Assist with minor maintenance issues as needed.

Requirements

Background check: seven-year criminal background check.
Drug testing: four-panel drug test (no marijuana testing).

Work Hours & Schedule

Shift hours: 11:00 p.m. to 7:00 a.m.
Schedule includes two nights per week as night audit and two nights per week as security.

Pay Rate

$21.00/hr to $25.00/hr (DOE)

Benefits

Eligibility to enroll in medical, dental, and vision benefits.
401K available after one year.
Accrued vacation time.
Accrued sick time.
Free employee meal with each shift.
Sister property rate at the sister property in Crested Butte (based on availability).
Use of company ski passes to Sunlight during the season.
Free bus pass offered after 30 days of employment (based on home address).
Employee Assistance Program available to all employees and immediate family members.

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Hotel Jobs in Glenwood Springs, CO

Night Auditor

Night Audit / Security

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