Gulf Shores, AL

Hotel Jobs in Gulf Shores, AL

2 jobs found

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3d ago

Server Assistant

The Lodge at Gulf State Park, a Hilton Hotel Gulf Shores, AL

Gulf Shores, AL

3d ago

Full time Custodial Services Food and Beverage Foodservice

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Job Description

The Lodge at Gulf State Park, a Hilton Hotel, in Gulf Shores, AL is seeking a Server Assistant to deliver prompt and courteous food and beverage service to restaurant guests.

Responsibilities

Ensure tables are cleaned and set in a timely manner to effectively serve our guests
Maintain table settings by removing finished courses
Clear and organize dirty dishes, glasses, and silverware
Keep a clean and sanitary bussing station
Complete all restocking and cleaning duties as instructed
Memorize menu items, recipes, and daily specials to answer questions and make recommendations
Maintain cleanliness standards in the restaurant, wait station, and kitchen service area to present a clean, presentable facility and meet health board requirements
Attend all pre meal and departmental meetings in person to enhance communications and knowledge of products, service, and facility
Respond to customer inquiries and comments in person and by phone with timely and knowledgeable information to provide quality customer service
Present a clean and professional appearance at all times
Maintain a friendly, cheerful, and courteous demeanor always
Use tact and understanding when addressing a variety of customer service issues, including stressful and highly emotional situations
Perform other duties as assigned, requested, or deemed necessary by management

Requirements

High school education or equivalent experience
Three to six months experience in a food and beverage services environment or establishment
Must have vision to clearly see detailed guest checks, computer printouts, written instructions, and observe the entire restaurant in dim lighting
Must have manual coordination to punch buttons, grasp items, and balance and carry trays loaded with food and beverages
Ability to communicate information about hotel services to management, staff, and guests

Benefits

Competitive Salary
Daily Pay
Team Member Hotel Discount Program
Uniforms Provided for most positions
Health, Dental, Vision, Life Insurance, and other supplemental options
Paid PTO
401k with employer match
Food and Beverage Discounts
Tuition Reimbursement

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3d ago

Assistant Restaurant Manager - Perch

The Lodge at Gulf State Park, a Hilton Hotel Gulf Shores, AL

Gulf Shores, AL

3d ago

Full time Manager Assistant Manager Customer Service

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Job Description

Based at Perch within The Lodge at Gulf State Park, a Hilton Hotel, this onsite role oversees shift operations and supports restaurant administration to ensure guest satisfaction, consistent service quality, policy compliance, and achievement of financial targets. The position is located in Gulf Shores, Alabama.

Responsibilities

Fulfill restaurant human resources objectives by recruiting and selecting staff, orienting and training team members, assigning duties, scheduling, coaching, counseling, and disciplining as needed; clearly communicating expectations, roles, and responsibilities; monitoring performance through appraisals; planning compensation actions; and enforcing policies and procedures.
Contribute to operational objectives by providing input for strategic plans, preparing action plans, and implementing standards for production, productivity, quality, and customer service; resolving issues; conducting audits; identifying trends; proposing system improvements; and driving applicable changes.
Support financial objectives by forecasting requirements, assisting with the annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions as necessary.
Ensure compliance with alcohol service regulations to mitigate legal risk.
Enhance bar profitability through portion control and accurate charge monitoring.
Promote the restaurant by planning advertisements, inviting food editors for reviews, pitching feature ideas to media across local, regional, and national outlets, and encouraging local businesses to host events at the restaurant.
Maintain a safe, secure, and healthy environment by establishing and enforcing sanitation standards, supervising equipment maintenance to protect assets, securing revenues, complying with legal regulations, and delivering quality service.
Keep professional knowledge current by pursuing educational opportunities, reading industry publications, maintaining networks, and engaging with professional organizations.
Investigate and resolve guest needs, inquiries, comments, and problems to ensure a quality experience and foster future sales prospects.
Update the cash management system and generate reports to assist restaurant administration.
Establish standards for personnel performance and guest service.
Perform Manager on Duty responsibilities and shifts as assigned.

Requirements

Demonstrated leadership abilities and strong communication skills
Experience with budget management and financial acumen
Excellent organizational skills for supervising staff and coordinating events
Knowledge of current food and beverage trends
Understanding of food cost control and inventory management
Familiarity with health and safety regulations

Benefits

Competitive compensation
Daily Pay
Team Member Hotel Discount Program
Uniforms Provided for most positions
Health, Dental, Vision, Life Insurance, and other supplemental options
Paid PTO
401(k) with employer match
Food and Beverage Discounts
Tuition Reimbursement

Physical Demands

Continuous standing as needed
Lift, pull, push, bend, and move items to support the hotel and outlets

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Hotel Jobs in Gulf Shores, AL

Server Assistant

Assistant Restaurant Manager - Perch

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