Learning Campus Houseman

On the Gulf Shores campus of The Lodge at Gulf State Park, a Hilton Hotel, the Learning Campus Houseman is the hands-on host who keeps lobby and public spaces pristine while supporting event setup and operations. This role helps with catering support, bunkhouse turnovers, and ensures facilities remain safe, clean, and guest-ready throughout the day, aligning with the hotel’s standards for thoughtful hospitality.

Responsibilities

• Maintain lobby and public spaces in a clean, orderly condition according to standard procedures and in a safe, accident-free manner.
• Set up and break down meeting rooms, classrooms, and event spaces per diagrams and daily schedules.
• Arrange tables, chairs, podiums, audiovisual gear, and other meeting materials to established standards.
• Reset meeting spaces promptly between events and ensure rooms are ready for presentations before guests arrive.
• Assist with room flips and make last-minute setup changes as requested.
• Keep all Learning Campus meeting rooms, classrooms, hallways, storage areas, and common spaces clean and organized.
• Clean and sanitize tables, chairs, counters, and meeting equipment after use.
• Empty trash and recycling receptacles as needed.
• Report maintenance concerns or safety hazards promptly.
• Maintain neat, stocked, and welcoming public areas throughout the day.
• Set up and replenish coffee breaks, beverage stations, water stations, and snack areas.
• Assist with continental breakfasts, boxed lunches, buffets, and other catered functions.
• Monitor food and beverage stations to ensure cleanliness and adequate product levels.
• Break down catering stations after events and transport food, beverages, equipment, and supplies as needed.
• Help the bunkhouse turnover process between group arrivals and departures by assisting housekeeping as required.
• Prepare bunkhouses by moving furniture, making beds, stocking supplies, and ensuring cleanliness standards.
• Support housekeeping operations during peak occupancy periods.
• Report maintenance or cleanliness issues found during room inspections.
• Keep meeting room furniture and equipment in good working condition and transport items safely around campus.
• Organize storage rooms and maintain proper inventory of meeting supplies; notify management when replenishment is needed.
• Follow safety standards from the hotel, Learning Campus, Hilton, Valor Hospitality, and the State Park; maintain safe lifting and material handling practices.
• Adhere to proper sanitation and food safety procedures during catering events and maintain a clean, organized work environment at all times.
• Immediately report accidents, unsafe conditions, or damaged equipment.

Requirements

• High School Diploma or GED preferred.
• Previous hospitality, banquet, housekeeping, conference center, facilities, or event setup experience preferred.
• Excellent organizational and time-management skills.
• Ability to work independently with minimal supervision.
• Strong customer service mindset.
• Flexible schedule including weekends, evenings, holidays, and special events.
• Valid driver’s license preferred.

Benefits

• Competitive compensation
• Daily Pay
• Team Member Hotel Discount Program
• Uniforms provided for most positions
• Health, Dental, Vision, Life Insurance, and other supplemental options
• Paid time off
• 401(k) with employer match
• Food and beverage discounts
• Tuition reimbursement

Position Profile

The role centers on maintaining lobby and public spaces—as directed by management—in a clean, orderly state following standard procedures, while upholding a safe, accident-free environment.

Company Overview

Valor Hospitality Group describes its team as passionate Hotelitarians—driven, detail-focused professionals who go beyond service to deliver genuine hospitality. With a global perspective and a commitment to thoughtful hospitality and sustainable dining, they bring energy, creativity, and local flair to every property they support. The organization seeks individuals who value relationships and high standards to create meaningful experiences for guests, teams, and owners alike.

Physical Demands

• Constant physical activity with the ability to lift and carry up to 50 pounds regularly.
• Push and pull carts, tables, chairs, and banquet equipment.
• Stand and walk for extended periods; frequently bend, kneel, squat, climb stairs, and reach overhead.
• Work indoors and outdoors in varying weather conditions as campus operations require.

Core Competencies

• Attention to detail
• Organization and time management
• Teamwork and collaboration
• Customer service excellence
• Dependability and reliability
• Adaptability and flexibility
• Professional appearance and conduct
• Initiative and problem solving
• Safety awareness

Working Conditions

The Learning Campus Houseman operates across meeting facilities, classrooms, bunkhouses, catering areas, and outdoor campus spaces. The role involves frequent movement around the campus, including lifting and transporting equipment and supporting multiple departments to maintain a clean, organized, guest-ready environment.

Success in This Role

A successful Learning Campus Houseman consistently delivers professionally set and thoroughly cleaned meeting spaces before guest arrival, proactively supports catering functions, maintains superb facility cleanliness, facilitates efficient bunkhouse turnovers, and collaborates effectively with Learning Campus, Housekeeping, Banquets, and Food & Beverage teams while upholding a service-oriented attitude.