State College, PA

Hotel Jobs in State College, PA

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Buffet Attendant/Food Runner/Busser

The Penn Stater Hotel & Conference Center State College, PA

State College, PA

Today

$15+/hr Full time Attendant Buffet Busser

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Job Description

Pay rate: $15/hour

Summary

The Buffet Attendant/Food Runner/Busser provides guests with friendly, efficient service of the food and beverages they request, and collects payment for those items. The role also ensures the Bistro remains clean and fully stocked at all times.

Essential Duties and Responsibilities

Guest Service

Maintains guest service as the driving philosophy of the operation
Responds promptly to guests’ needs with a personal commitment to guest service
Works to ensure every guest is satisfied
Meets or exceeds guest satisfaction measures
Ensures hotel standards and services support consistent guest service
Implements and practices guest service initiatives and performs to Hotel Standards

Server Assistant Operations

Completes all side-work and cleaning duties as outlined in the Standard Operating Procedures (SOPs)
Assists with setting out the Breakfast Buffet in a timely manner
Maintains cleanliness and replenishment of food items for the breakfast buffet
Helps expedite food from the kitchen
Provides attentive service with a focus on guests’ needs
Ensures the restaurant is stocked and that server stations items are properly restocked for each meal period
Bus and pre-bus guest tables, removing all dirty dishes and placing them properly in the dish room
Sweeps and mops floors after every meal and keeps floors free of debris
Approaches all encounters with guests and team members in a friendly, service-oriented manner
Maintains regular attendance in compliance with scheduling, which varies based on hotel needs
Maintains high standards of personal appearance and grooming, including wearing the proper uniform and name tag while working
Complies at all times with regulations to support safe and efficient hotel operations
Helps greet and seat guests in the dining area
Rolls silverware for the restaurant when required
Performs other duties as assigned

Supervisory Responsibilities

N/A

Qualifications

To successfully perform this job, the individual must be able to carry out each essential duty satisfactorily. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions.

Education and Experience

High School diploma and/or experience in a hotel or related field preferred

Language and Mathematical Skills

Must be able to communicate effectively with coworkers and guests

Reasoning Ability

Anticipates and solves practical problems or resolves issues
Conveys information and ideas clearly
Evaluates and selects among alternative courses of action quickly and accurately
Works well in stressful, high pressure situations
Maintains composure and objectivity under pressure
Effectively listens to, understands, and clarifies concerns and issues raised by team members and guests

Certificates, Licenses, Registrations

None required at this time

Physical Demands and Work Environment

Must be able to stay on their feet for long periods of time and work with a sense of urgency
Must react quickly to service guests in a professional manner at all times
Must be a team player and complete all duties listed on SOPs before leaving
Must be able to lift 40-50 lbs

Location: State College, PA 16803

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10d ago

Public Spaces Attendant

The Penn Stater Hotel & Conference Center State College, PA

State College, PA

10d ago

Full time Custodial Services Customer Service Guest Services

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Job Description

Public Spaces Attendant role for The Penn Stater Hotel & Conference Center in State College, PA, working the evening/night shift on-site.

Responsibilities

Maintain guest service as the driving philosophy of the operation
Respond promptly to guests’ needs and demonstrate commitment to guest service
Support guest satisfaction by meeting or exceeding hotel satisfaction measures
Implement and practice guest service initiatives and perform to Hotel Standards
Greet all guests (internal and external)
Clean the parking lot and exterior grounds
Transport clean and soiled linens
Remove trash from guest hallways and the lobby area when needed
Vacuum carpeting; shampoo carpeting; mop floors
Clean furniture and move furniture as needed
Deliver items to guest rooms per request
Support cleaning and readiness across guest and public areas, including:
- Front and rear entrance, lobby seating and lower lobby seating, lobby elevator landing
- Parking lot, business center, fitness room
- Pool area and restrooms
- Guest laundry area and walkways
- Meeting/conference center foyer, walkways, hallways, and restrooms
- All office space, restrooms, walkways, and hallways
Vacuum all carpeted areas in the lobby, meeting/conference center foyer, and office areas
Clean and wipe glass doors, tables, displays, windows, and fixtures across lobby, meeting/conference center foyer, and office areas
Clean and wipe tables and counters across lobby, meeting/conference center foyer, and office areas
Clean and stock restrooms in the pool area, meeting/conference center, and office areas
Maintain cleanliness and order of lobby furniture (spot clean and rotate cushions)
Empty and clean trash cans across the lobby, meeting/conference center foyer, and office areas
Clean, sweep, and mop marble or tiled floors in the lobby and restrooms, keeping floors dry and polished
Clean and sweep the front entrance vestibule and outside doors
Empty and clean trash cans in the front and rear entrance to the lobby
Report all damages to the department supervisor, manager, and other appropriate personnel
Perform other duties as required, including assignments from the Director of Housekeeping, Assistant Housekeeping Manager, or Housekeeping Supervisor

Shift & Schedule

Evening/night shift: 3:00 pm - 11:30 pm

Requirements

High school degree preferred
Previous housekeeping experience is helpful
Ability to read and speak English and comprehend simple instructions
Ability to communicate effectively with employees, guests, and supervisors for optimum property operation
Ability to anticipate and solve practical problems or resolve issues
Ability to sit or stand as needed for extended periods
Reaching above shoulder heights, below the waist, and lifting as required to file documents or store materials
Proper lifting techniques required
Physical capability to exert up to 75 pounds occasionally, 50 pounds frequently, and/or up to 20 pounds constantly to lift, carry, push, pull, or move objects
Ability to use various EQP vacuum cleaners and buffers

Tools & Equipment

EQP vacuum cleaners
Buffers

Certificates, Licenses, Registrations

None required at this time

Work Environment

Physical demands listed are representative of what an employee must meet to perform essential job functions
Reasonable accommodations may be made for individuals with disabilities

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10d ago

Room Attendant

The Penn Stater Hotel & Conference Center State College, PA

State College, PA

10d ago

Full time Guest Services Hospitality Hotel Operations

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Job Description

At The Penn Stater Hotel & Conference Center, the Room Attendant plays a key role in keeping guest rooms clean, welcoming, and in line with hotel standards. This onsite position in State College, PA 16803 focuses on maintaining room readiness through consistent, safety-aware cleaning and service practices.

The driving philosophy of the role is guest service, supported by prompt attention to guest needs and dependable completion of daily room care and housekeeping duties.

Key Responsibilities

Maintain guest service as the driving philosophy of the operation.
Respond promptly to guests’ needs and demonstrate a personal commitment to guest service.
Work to ensure every guest is satisfied and meet or exceed guest satisfaction measures.
Ensure hotel standards and services support consistent guest service.
Implement and follow guest service initiatives and Hotel Standards.
Greet all guests (internal and external).
Complete pre-cleaning duties, including setting up housekeeping cart supplies, cleaning supplies, and linen.
Remove all trash and dirty linen from guest rooms.
Thoroughly clean and re-stock guest rooms per 8 hour shift, following the hotel standard of 30 minutes per departure room.
Clean guest bathrooms up to hotel standards.
Prepare the housekeeping cleaning cart for next day’s use.
Keep hallways, public areas, and closets clean, neat, and vacuumed; maintain storage closets by removing dirty linen and trash daily.
Maintain regular attendance in compliance with Hotel Standards, as required by scheduling.
Maintain high standards of personal appearance and grooming, including proper uniform and nametag.
Comply with Hotel standards and regulations to support safe and efficient hotel operations.
Perform other duties as required.

Room Cleaning Tasks

Make beds, vacuum, dust, and complete room setup.

Requirements

High school diploma or GED required.
No experience necessary, though previous experience is helpful.
Must be a team player.
Ability to read and speak English; comprehend simple instructions, short correspondence, and memos.
Ability to communicate effectively with employees, guests, and supervisors for optimum operation of the property.
Ability to present information in small group situations to customers and other employees.
Ability to anticipate and solve practical problems or resolve issues.
Individuals may need to sit or stand as needed for an extended period of time.
Ability to reach above shoulder heights, below the waist, or lift as required to store materials.
Proper lifting techniques required.
Ability to lift, carry, push, pull, or otherwise move objects over 50 lbs.
Ability to use various equipment, including vacuum cleaners.
Ability to work independently with limited supervision.
Must be able to work with various cleaning solutions.
Physically able to clean, lift, and bend for extended periods.

Technologies

Vacuum cleaners

Work Environment

The physical demands described are representative of those required to successfully perform the essential functions of the role. Reasonable accommodations may be made to support individuals with disabilities.

Certificates, Licenses, Registrations

None required at this time.

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Hotel Jobs in State College, PA

Buffet Attendant/Food Runner/Busser

Public Spaces Attendant

Room Attendant

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