House Person

The House Person role supports housekeeping operations by keeping guest room floor areas clean, restocked, and organized to hotel standards, while also delivering guest-requested items and managing lost and found and keys in accordance with safety and security procedures.

Key Responsibilities

• Review assigned areas and complete general removal of trash or debris from floors.
• Check assigned floor closets and replenish linen supplies.
• Stock the linen room with clean linen and supplies.
• Maintain cleanliness and organization of floor closets by removing trash, wiping down shelves and counters, and sweeping to remove non-floor closet items for transport to proper storage areas.
• Strip all dirty linen from assigned Room Attendant vacant, dirty, and stay-over rooms, and place linen in the laundry chute.
• Remove all dirty glasses from assigned Room Attendants’ carts and closets, transport them to the dish steward in the kitchen, and return clean glasses to floor closet racks.
• Clean designated areas using appropriate chemicals, tools, and equipment, including guest room floor corridors, floor closets, service corridors, elevators, tracks and landings, guest laundry room, guest vending areas, and stairwells.
• Wipe down all surfaces of vending machines, ice machines, and guest laundry machines, including counters and shelves.
• Ensure nothing is stored in stairwells.
• Remove stains, scuff marks, and dust from carpets.
• Provide timely delivery of items requested by guests.
• Turn in all lost and found items and all guest room keys to the department.
• Adhere to company policies and procedures, including safety and security procedures and rules.
• Know department fire prevention and emergency procedures, and utilize protective equipment as required.
• Report property condition deficiencies for Guestware and report unsafe conditions to management.
• Report accidents, injuries, near-misses, and property damage or loss to management.
• Maintain a neat, clean, and well-groomed appearance in line with standards outlined in the team member handbook.
• Perform related duties as requested by a supervisor or manager.
• Assist other Housekeeping Personnel when needed.

Required Qualifications

• Ability to push heavy carts.
• Ability to lift equipment and supplies on and off a cart.
• Ability to use a property radio for department communication.
• Ability to talk with many different kinds of people to provide information, answer questions, and deliver required services.
• Ability to lift, reach, bend, stoop, stand, and walk continuously, including climbing stairs, and pushing or pulling heavy equipment.
• Ability to push two hundred (200) pound carts.
• Ability to lift up to one hundred (100) pounds maximum.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

Location and Work Setting

Houston, TX (onsite).